
Dollar Loan Center provides short-term loans to people with varying credit scores, with no upfront fees and competitive interest rates. They offer a range of flexible repayment options, including the ability to pay off loans early without penalty. Dollar Loan Center has been the subject of some complaints, including allegations of unauthorized sharing of personal information and aggressive debt collection practices. In response to complaints, Dollar Loan Center has stated that it complies with all state and federal laws and that it attempts to contact delinquent borrowers using authorized methods before reporting to credit bureaus or selling delinquent accounts to third-party collection agencies.
Characteristics | Values |
---|---|
Contact methods | Phone, email, live chat, mail |
Phone number | 1-866-550-4352 |
Email address | [email protected] |
Physical address | 8860 W Sunset Rd, Las Vegas, NV 89148 |
Online cash advance option | Available 24/7 |
Loan rescission | Possible with no penalty |
Loan renewal | Not without express permission |
Loan interest | Charged only for the amount of time the loan is held |
Loan collateral | Not required |
Checking account | Not required |
Loan repayment | Possible via debit card |
Loan repayment options | Installment loan, minimum payments, increased payments |
Military Lending Act | Prevents Dollar Loan Center from lending to members of the Armed Forces and their dependents |
What You'll Learn
Dollar Loan Center contacts references
Dollar Loan Center offers a range of loan services, including short-term and signature loans. They provide a toll-free phone number, email address, and street addresses for their locations, making them easily accessible to customers.
Regarding references, Dollar Loan Center does not explicitly state whether they contact references as part of the loan application process. However, they do emphasize confidentiality and security in all transactions. They also mention that they comply with federal laws and regulations, such as the Truth in Lending Act (TILA) and the Fair Credit Reporting Act (FCRA), which suggests that they may conduct thorough evaluations, including reference checks, to ensure responsible lending practices.
Dollar Loan Center takes consent and privacy seriously. They allow customers to withdraw consent for electronic documents and disclosures and request paper copies by calling their toll-free number, sending an email, or writing to their office address in Las Vegas, Nevada.
In terms of customer service, Dollar Loan Center emphasizes their responsiveness and encourages customers to reach out with any questions or concerns. They provide multiple contact options, including phone, email, live chat, and in-person visits to their locations.
While there is no explicit mention of contacting references, Dollar Loan Center does state that they may use authorized methods, including phone calls, emails, and text messages, to reach customers regarding delinquent loan payments. They also mention that they may report delinquent loans to major credit bureaus, which could impact the customer's credit rating.
Additionally, Dollar Loan Center encourages customers to contact them if they change their mind about a loan or find a better option. They assure customers that they can rescind their loan without penalty by returning the funds within the specified timeframe. Overall, Dollar Loan Center presents itself as a responsive and accessible lender, committed to providing clear and responsible loan services.
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Dollar Loan Center's customer service
Dollar Loan Center offers 24/7 online cash advance options to help customers get the cash they need without leaving their homes. The company has over 60 locations across Nevada, Idaho, and Utah, and customers can also apply for loans online.
Dollar Loan Center provides a toll-free phone number, email address, and street addresses for its locations, allowing customers to reach out via the method that is most convenient for them. The customer service team promises to respond to mail, calls, live chats, and emails as quickly as possible to answer questions and resolve issues.
The company's website features an FAQ page for signature loan questions, and customers can also visit any of the Dollar Loan Center locations for assistance with their loan queries. Dollar Loan Center also offers a chat service with online specialists, although this requires users to enable pop-ups.
Additionally, Dollar Loan Center allows customers to rescind a loan with no penalty if they find a better option or change their minds. Customers can simply return the funds within the specified timeframe and close their account.
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Dollar Loan Center's loan application process
Dollar Loan Center offers signature loans to help with all your financial needs. The company commits to providing the highest level of customer service, respect, fairness, and transparency available with its products.
The loan application process at Dollar Loan Center is straightforward. You can apply for a loan online at any time, 24 hours a day, 7 days a week. This can be done through their website, dontbebroke.com. The website also features an FAQ page to answer any queries you may have about the signature loan process. If you have any further questions, you can also visit one of their locations. Dollar Loan Center has almost 60 locations throughout Nevada, Idaho, and Utah.
To apply for a loan, you will need to provide certain personal information. Dollar Loan Center, like all financial companies, needs to share customers' personal information to run their everyday business. This information is used for everyday business purposes, marketing purposes, and joint marketing with other financial companies. You can limit this sharing by calling their toll-free number, 1-866-550-4352, or by visiting one of their stores to receive an Opt-Out Form.
If you are a member, spouse of a member, or dependent of a member of the Armed Forces, you will be required to confirm this during the application process. The Military Lending Act prohibits Dollar Loan Center from making the requested loan to individuals in these categories.
Once you have submitted your application, you can request paper copies of any documents by calling 1-866-550-4352, emailing [email protected], or writing to their address at 8860 W Sunset Rd, Las Vegas, NV 89148. If you wish to withdraw your application, you must contact Dollar Loan Center by phone or email before they have had a reasonable opportunity to act on it.
Dollar Loan Center offers confidential and secure transactions. If you accept a loan offer and then change your mind, you may rescind the loan with no penalty by returning the funds within the specified timeframe.
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Dollar Loan Center's loan repayment process
Dollar Loan Center offers Payday Loans, Personal Loans, and Installment Loans. Payday Loans are short-term financial solutions with repayment within 30 days. Installment Loans are long-term financial solutions with a maximum repayment plan of up to 30 months.
Dollar Loan Center commits to providing loan products that comply with all relevant state and federal laws. The company also promises to offer customers the highest level of customer service, respect, fairness, and transparency.
If you accept a loan offer from Dollar Loan Center and then change your mind for any reason, you may rescind your loan without penalty. To do this, you must return the funds in full within the timeframe specified in your loan agreement. You can then contact customer service or call their office toll-free at 1-866-550-4352 to close your account.
Dollar Loan Center offers various alternatives for the repayment of short-term loans. With an installment loan, you can make your principal and interest payments based on the date you receive your paycheck until the loan is paid in full. You can pay your installment loans all at once, make minimum payments, or increase your payments to pay down your loan more quickly and reduce your interest fees.
Dollar Loan Center encourages borrowers to reduce the principal of their loan by making early payments to reduce the interest on their loan. If you do not make a loan payment by the due date, Dollar Loan Center will attempt to contact you using authorized methods, including phone calls, emails, and text messages, to make payment arrangements. If they cannot reach you or collect on a delinquent loan, a notice may be reported to the three major credit bureaus, which may impact your credit rating.
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Dollar Loan Center's privacy policy
Dollar Loan Center collects nonpublic personal information about its customers. This includes information that is not publicly available, such as a customer's name, address, social security number, income, checking account information, and employment information. This information is collected from loan applications and other loan forms.
The company also uses cookies and third-party cookies to collect nonpublic personal information. Dollar Loan Center may also collect information from third parties, including consumer reporting agencies and consumer credit bureaus, to check a customer's credit history and credit record.
The information collected is used to provide customers with the products and services they request, as well as to enhance their experience on the Dollar Loan Center website. The company may also use the information for marketing and promotional purposes, and to improve its site.
Dollar Loan Center shares information with affiliated companies in its corporate family, including financial and non-financial companies doing business under the trade names Dollar Loan Center and DLC Empire, LLC. The company may also share information with non-affiliated third parties. However, customers have the right to opt out of sharing their information with affiliates for marketing purposes and can contact the company at any time to limit information sharing.
Dollar Loan Center uses security measures that comply with federal law to protect personal information from unauthorized access and use.
The company's privacy policy complies with the California Consumer Privacy Act of 2018 (CCPA) and the Gramm-Leach-Bliley-Act (GLBA).
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Frequently asked questions
If you do not make a loan payment by your due date, Dollar Loan Center will attempt to contact you using phone calls, emails, and text messages to make payment arrangements. If they are unable to reach you, they may report a notice to the three major credit bureaus, which may impact your credit rating.
If you are unable to make your Dollar Loan Center loan payment on time, you should contact their customer service team as soon as possible. They can be reached by phone at 1-866-550-4352 or at one of their store locations.
Yes, Dollar Loan Center will work with you to make payment arrangements. They encourage borrowers to contact their office to discuss potential payment arrangements and resolve any problems.
Yes, Dollar Loan Center may call your place of employment if you miss a payment. However, if you request them to stop, they will cease these calls.
If you return the funds in full within the timeframe specified in your loan agreement, your account will be closed, and there will be no penalty.