
Edfinancial Services is a student loan servicer that manages billing and repayment plans for federal student loans. The company does not originate any loans of its own and is instead a third party that helps borrowers successfully repay their student loans by overseeing billing issues, answering questions, and processing payments. If you have a federal student loan, the U.S. Department of Education will assign you a student loan servicer like Edfinancial after your loan amount is first disbursed.
Characteristics | Values |
---|---|
Type of company | Student loan servicer |
Loan provider | No |
Length of operation | Over 25 years |
Number of borrowers | Over 5 million |
Headquarters | Knoxville, Tennessee |
Parent company | Federal Student Aid (FSA) |
Role | Manages billing and repayment plans |
Contact | 1-855-337-6884 |
What You'll Learn
Edfinancial Services is a legitimate student loan servicing company
Edfinancial Services provides customer service on behalf of the lender, including answering borrower questions, helping with repayment plans, and processing student loan payments. The company does not originate any loans of its own and only works with lenders who move their student loans into its hands.
If you have a federal student loan, the U.S. Department of Education will assign you a student loan servicer that oversees federal student loans after your loan amount is first disbursed. Edfinancial Services is one of the contracted loan servicers.
Edfinancial Services manages billing and repayment plans for federal student loans. It helps borrowers stay informed about their loan balance, interest accrual, and payment options. The company also helps borrowers enroll in income-driven repayment (IDR) plans or put loans into forbearance during financial hardship.
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It does not originate loans or lend money
Edfinancial Services is a student loan servicer that does not originate loans or lend money. Instead, it is a third party that manages repayment logistics for federal student loans. It is one of the few servicers that the U.S. Department of Education works with. Federal Student Aid (FSA) is the federal loan provider and it uses servicers like Edfinancial to manage billing, questions, and payments, and to help borrowers enroll in the best repayment plan for them.
If Edfinancial is your student loan servicer, it can answer questions about your loans, manage payments, and help you enroll in an income-driven repayment (IDR) plan. It can also help you put your loans into forbearance during financial hardship. It is headquartered in Knoxville, Tennessee, and has been in the student loan industry for over 30 years.
If you have a federal student loan, the U.S. Department of Education will assign you a student loan servicer, like Edfinancial, after your loan amount is first disbursed. You will likely find out about your loan servicer when you receive an introductory letter or electronic correspondence. However, if you are unsure, you can call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243 or check your credit reports from Equifax, TransUnion, and Experian.
Edfinancial does not originate federal student loans, so you can only work with the company if your lender moves your student loans into its hands. If you need to apply for additional federal student loans, you will need to go to StudentAid.gov and fill out the Free Application for Federal Student Aid (FAFSA).
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It manages billing and repayment plans for federal student loans
Edfinancial Services is a student loan servicer that does not originate any loans of its own. It is a legitimate company that has been in the student loan industry for over 30 years, servicing loans for over five million borrowers as of August 2023.
If Edfinancial is your student loan servicer, it can answer questions about your loans, manage payments and help you enroll in an income-driven repayment plan. It is a third party that manages repayment logistics and billing issues for federal student loans. It can help you with tasks such as logging into your StudentAid.gov account, checking under the "My Loan Servicers" section, and finding your loan servicer.
Edfinancial Services can also help you with tasks such as adding an authorized third party to your account, processing your student loan payments, and helping you with repayment plans. It can also help you determine how much you can afford to pay each month, based on your starting salary or salary range in your chosen field.
If you have multiple student loans, Edfinancial Services can help you consider a Direct Consolidation Loan to combine the loans into one loan with a single monthly payment.
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It is headquartered in Knoxville, Tennessee
Edfinancial Services is a student loan servicer that does not originate any loans of its own. It is headquartered in Knoxville, Tennessee, and has been operating in the student loan industry for over 30 years. The company provides customer service on behalf of lenders, including answering borrower questions, helping with repayment plans, and processing student loan payments.
Edfinancial is one of the few servicers that the U.S. Department of Education works with for federal student loans. Federal Student Aid (FSA) uses private companies like Edfinancial to manage billing, answer questions, process payments, and help borrowers enroll in the best repayment plan for them.
Edfinancial's mission is to "do the right thing for [its] customers and each other." In addition to student loan servicing, Edfinancial has two more divisions to service schools and hospitals. One of these divisions is Medfinancial, which partners with medical providers to offer patient payment programs with convenient repayment options.
If you have a complaint about Edfinancial and feel that the company did not handle it properly, you can reach out to the Federal Student Aid (FSA) Ombudsman Group of the U.S. Department of Education. This group is a neutral and confidential resource to help resolve disputes about federal student aid.
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It is one of seven student loan services for federal student loans
Edfinancial Services is a student loan servicer that does not originate any loans of its own. Instead, it is one of the few servicers that the U.S. Department of Education works with to manage billing, answer questions, and process payments for federal student loans. If you take out a federal student loan, the U.S. Department of Education will assign you one of the seven student loan services for federal student loans, and your lender may choose Edfinancial to service your loan.
Edfinancial Services has been in the student loan industry for over 30 years, and its mission is to "do the right thing for [its] customers and each other." The company provides customer service on behalf of the lender, including answering borrower questions, helping with repayment plans, and processing student loan payments.
If you have a federal student loan, you can find out if Edfinancial Services is your loan servicer by calling the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243 or by checking your three credit reports from Equifax, TransUnion, and Experian. You can also view a centralized listing of all your federal student loans at StudentAid.gov.
Edfinancial Services offers a range of repayment options for borrowers, including Income-Driven Repayment (IDR) plans and Parent PLUS loans. It is important to stay informed about your loan balance, interest accrual, and repayment options, even while you are still in school. Edfinancial also provides resources to help borrowers prepare for repayment after graduation, including information on interest reduction benefits and payment options.
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Frequently asked questions
Edfinancial Services is a student loan servicer that manages billing and repayment plans for federal student loans. It is not a lender and does not originate any loans of its own.
You can log in to your StudentAid.gov account and check under the "My Loan Servicers" section. Alternatively, you can call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.
Edfinancial Services can answer questions about your loans, process your loan payments, and help you enroll in an income-driven repayment plan.
You can file a complaint about Edfinancial Services with the Federal Student Aid (FSA) Ombudsman Group of the U.S. Department of Education. This group helps resolve disputes about federal student aid in a neutral, informal, and confidential manner.