Requesting A Payoff: A Guide To Phh Mortgage

If you're looking to pay off your mortgage with PHH Mortgage Corporation, you can request a payoff statement by following a few simple steps. PHH Mortgage offers multiple options for requesting a payoff quote, including online, in writing, or by phone. The expected turnaround time for a payoff request is typically 1-4 business days, and a payoff quote fee may be applied, depending on the type of loan. It's important to be aware of potential scams and only make payments to your mortgage loan service provider. PHH Mortgage provides contact information and resources to ensure a secure and efficient payoff process.

Requesting a payoff statement

To request a payoff statement from PHH Mortgage, you can choose from the following options:

Online

Log in to your account on the PHH Mortgage website and click on "Payment" at the top of the screen. In the "Loan Payoff" box, click on "View Payoff Quote" and then "CONTINUE" to submit your request.

In Writing

Send a written request for a payoff quote to the email address [email protected] or by fax to 1-856-917-8283. Include the date you would like the quote to be valid through.

By Phone

Call 1-800-449-8767 to request a payoff quote through the automated phone system or with one of their agents.

For a Home Equity Line of Credit (HELOC) account, all required borrowers must complete and return the "Authorization to Close Out" form. This can be faxed to 1-856-917-2700 or mailed to:

> PHH Mortgage

> PO Box 24736 Attn: SV24

> West Palm Beach, FL 33416

Once your request has been received, PHH Mortgage will generate the payoff quote and send it to you by fax or mail within four business days. A payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, depending on state law.

Online payoff quote request

To request a payoff quote online, log in to your PHH Mortgage account and click on "Payment" at the top of the screen. In the "Loan Payoff" box, click on "View Payoff Quote". Finally, click "CONTINUE" to submit your request.

Your payoff quote will include the unpaid principal balance, interest due, and any outstanding fees and expenses. These may include late charges, tax or insurance advances, recoverable balances, attorney fees, and payoff-related fees.

PHH Mortgage's system can generate a payoff quote with a good-through date up to 30 days in the future. Once your request is received, the payoff quote will be generated and sent to you by fax or mail within four business days. A payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, as permitted by state law.

If you have a Home Equity Line of Credit (HELOC) account, you must complete and return the Authorization to Close Out form to obtain a payoff statement. This can be done by fax or mail.

Written payoff quote request

A payoff quote shows the remaining balance on your mortgage loan, which includes the outstanding principal balance, accrued interest, late charges/fees, and any other amounts. As the total amount owed changes daily due to accumulating interest, you must request a payoff quote for a specific date to know the exact amount.

To obtain a payoff statement on a Home Equity Line of Credit (HELOC) account, all required borrowers must complete and return the "Authorization to Close Out" form. This form can be faxed to 1-856-917-2700 or mailed to: PHH Mortgage PO Box 24736 Attn: SV24 West Palm Beach, FL 33416. Upon receiving the completed form, a payoff statement will be issued within four business days.

You can also send a written request for a payoff quote. Include the date you would like the quote to be valid through. You can send the request by email to [email protected] or by fax to 1-856-917-8283.

Please note that a payoff quote fee of up to $30 may be applied to Residential Loans and up to $50 for Commercial Loans, as permitted by state law.

Phone payoff quote request

To request a payoff quote by phone, PHH Mortgage customers can call 1-800-449-8767 to use the automated phone system or speak with an agent. The payoff quote will be sent to you by fax or mail within four business days. A payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, as permitted by state law.

If you are unsure about the legitimacy of a call from PHH Mortgage, hang up and call them directly. PHH Mortgage would never require payment via a prepaid debit/gift card, request a Western Union payment to be sent to an individual, or ask for personal information over the phone unless you initiated the contact and they are verifying your identity.

Additionally, be aware of loan modification scams, where "Foreclosure Rescue Companies" take your money, often by falsely promising to save you from foreclosure. PHH Mortgage does not charge upfront fees for loan modifications, and you should never sign over the title to your property or sign papers you don't understand. Only make payments to your mortgage loan service provider.

Scams to watch out for

When dealing with mortgage payoff requests, it is essential to be vigilant against potential scams. Here are some common scams to watch out for:

Imposter Scams: Be cautious of individuals posing as PHH Mortgage employees. These imposters may demand payments in the form of prepaid debit or gift cards to cover trial loan modification payments, escrow shortages, or to avoid foreclosure. They may even use spoofing techniques to display a legitimate PHH Mortgage phone number on your caller ID. Remember, PHH Mortgage will never ask for payment through prepaid debit or gift cards, Western Union transfers to individuals, or request personal information over the phone unless you initiate the call to verify your identity. If you receive such a call, hang up immediately and contact PHH Mortgage directly.

Loan Modification Scams: Be wary of "Foreclosure Rescue Companies" that promise to save you from foreclosure. PHH Mortgage does not charge upfront fees for loan modifications. Do not sign over the title to your property or sign any documents you don't fully understand. Always make payments directly to your mortgage loan service provider. If you suspect you have been a victim of a loan modification scam, contact PHH Mortgage and file a complaint with the CFPB or your local police department.

Additionally, be cautious when providing sensitive information or making payments online. Ensure that you are accessing the official PHH Mortgage website (PHHMortgage.com) and that the connection is secure. Look for the padlock icon in the address bar, indicating a secure connection. Avoid clicking on suspicious links or providing information to unverified sources.

To request a payoff quote from PHH Mortgage, you have several options: online, in writing, or by phone. You can log in to your account on their website, submit a written request by email or fax, or call their automated phone system or agent. Remember to include the date you need the quote to be valid through. A payoff quote fee may apply, as permitted by state law.

Frequently asked questions