
Carrington Mortgage Services is a direct mortgage lender that was founded in 2007. It is a subsidiary of Carrington Holding Company, LLC, which was established in 2003 and provides a range of real estate services. Carrington Mortgage Services is licensed to lend mortgages in 48 states, including Guam, Puerto Rico, the Northern Mariana Islands and the U.S. Virgin Islands. The company is headquartered in Anaheim, California and offers conventional and government-backed loans, including wholesale Non-QM, government, and conventional loan offerings.
Characteristics | Values |
---|---|
Headquarters | Anaheim, California |
Year founded | 2007 |
Parent company | Carrington Holding Company, LLC |
States licensed to lend mortgages in | 48 |
States not lending in | Massachusetts and North Dakota |
Types of loans | Non-QM, Government, Conventional, Wholesale, Correspondent, Section 184, ITIN, Fixed-rate second lien, FHA, VA, USDA, Flexible Advantage, Flexible Advantage Plus, Carrington Prime Advantage, Conforming |
Maximum loan amount | $3.5 million |
Credit score requirement | Minimum of 500 for Federal Housing Administration, Department of Veterans Affairs, or adjustable-rate loans; 550 for USDA loans; 620 for conventional mortgages and Flexible Advantage Plus loans; 660 for Carrington Prime Advantage loans |
J.D. Power's 2024 U.S. Mortgage Servicer Satisfaction Study score | 533 out of 1,000 |
What You'll Learn
- Carrington Mortgage Services LLC is headquartered in Anaheim, California
- It is licensed to lend in 48 states
- It offers conventional and government-backed loans
- Carrington Mortgage Services is an industry leader for borrowers with poor credit
- The company was fined $5.25 million for deceptive practices under the CARES Act
Carrington Mortgage Services LLC is headquartered in Anaheim, California
Carrington Mortgage Services offers a wide range of lending solutions to complement different life situations, dreams, and budgets. The company provides integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers in their homeownership journey.
The company has a dedicated Homeownership Concierge team that guides customers through the homebuying process, making it more manageable, especially for first-time buyers. Carrington also offers a mobile app to help customers manage their homeownership experience. The app enables customers to make payments, access important documents, and stay up-to-date on their loan status.
Carrington Mortgage Services is committed to giving back to the communities in which its employees live and work through various causes. The Carrington Charitable Foundation (CCF), a 501(c)(3) nonprofit organization, supports veterans by providing mobility, stability, purpose, and prosperity.
In terms of size, Carrington Mortgage Services LLC has five total employees across all of its locations and generates $8.74 million in sales (USD). However, this employee figure may not be entirely accurate or up-to-date, as it comes from a modelled sales figure.
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It is licensed to lend in 48 states
Carrington Mortgage Services is a direct mortgage lender founded in 2007. It is a subsidiary of Carrington Holding Company, LLC, which was established in 2003 and provides a range of real estate services. Carrington Mortgage Services is licensed to lend mortgages in 48 states, notably absent in Massachusetts and North Dakota.
The company is headquartered in Anaheim, California, and operates in all 50 states, as well as Guam, Puerto Rico, the Northern Mariana Islands, and the U.S. Virgin Islands. Carrington Mortgage Services is an industry leader, particularly for borrowers with poor credit. It offers a variety of loan options, including conventional and government-backed loans, with low minimum credit score requirements and flexible terms.
Carrington's non-QM loans are a standout feature, catering to self-employed borrowers and those with poor credit histories. These loans can go up to $3.5 million, providing financial access to those who may not qualify for traditional mortgages. The company also offers conforming loans, the most popular type of mortgage, with competitive rates and down payments as low as 3%.
In addition to its lending services, Carrington Mortgage Services provides full-lifecycle mortgage loan servicing assistance to borrowers and investors. They also offer various tools and resources to support customers throughout their homeownership journey, such as an online account management system, a mobile app, and educational resources through their Learning Center.
While Carrington Mortgage Services caters to a wide range of borrowers, it is important to note that their rates and fees are generally on the higher end. Additionally, they have faced regulatory actions in the past for deceptive practices, emphasizing the importance of borrowers thoroughly understanding their loan terms and seeking multiple options before making a decision.
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It offers conventional and government-backed loans
Carrington Mortgage Services is a non-bank mortgage servicer headquartered in Anaheim, California. It is an industry-leading wholesale mortgage lender, operating across all 50 states. Carrington offers a range of conventional and government-backed loans to suit a variety of borrowers.
The company provides conventional loans with low down payments and fewer restrictions compared to government-backed loans. These loans offer flexibility with terms and conditions and do not require primary residency. Conventional loans are a good option for those with good credit history, steady income, and a credit score of 620 or above.
Carrington also offers government-backed loans, including FHA, VA, and USDA loans. These loans are insured or guaranteed by government agencies or government-sponsored entities (GSEs). FHA loans require a minimum credit score of 500, with a down payment of 3.5% for scores of 580 and above, and 10% for scores below 580. VA loans are available to veterans and military members who meet the service requirements, and do not require a down payment. USDA loans require a minimum credit score of 550.
The company's lending solutions are tailored to the unique needs of individual borrowers, with experts guiding borrowers through the process of finding the best loan for their circumstances. Carrington's Homeownership Concierge team assists borrowers in navigating the complexities of the homebuying process, especially for first-time buyers.
In addition to its conventional and government-backed loans, Carrington also offers a range of non-QM loan options for borrowers with poor credit, recent foreclosures, or other negative credit events.
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Carrington Mortgage Services is an industry leader for borrowers with poor credit
Carrington Mortgage Services: An Industry Leader for Borrowers with Poor Credit
Carrington Mortgage Services is a non-bank mortgage servicer headquartered in Anaheim, California. The company has been in business since 2007 and is currently one of the leading wholesale mortgage lenders in the industry. Carrington operates in 49 states and services a large number of federally backed mortgage loans.
Carrington has established itself as an industry leader for borrowers with poor credit. The company offers a wide range of loan options, including mortgages for borrowers with credit scores as low as 500. Carrington's non-QM loan options are particularly attractive for borrowers with poor credit histories, as they provide flexible alternatives to traditional mortgage options. These loans serve borrowers who don't qualify for conventional loans due to low credit scores or unpredictable income. Carrington's non-QM loans include the Flexible Advantage Loan, which accepts credit scores down to 550 and allows recent negative credit events, and the Carrington Prime Advantage Loan, which requires a minimum credit score of 660 but offers better rates.
In addition to its non-QM loans, Carrington also offers government-backed mortgages with low minimum credit score requirements. For example, borrowers can qualify for FHA and VA loans with credit scores as low as 500. USDA loans are also available with a minimum credit score of 550. These options make Carrington an attractive choice for borrowers with poor credit who may have been rejected by other lenders.
However, it is important to note that Carrington has faced recent scrutiny from the Consumer Financial Protection Bureau (CFPB) for deceptive acts and practices under the Consumer Financial Protection Act. The CFPB ordered Carrington to pay a $5.25 million fine for violating borrowers' CARES Act rights during the COVID-19 pandemic. Despite this setback, Carrington remains a prominent player in the mortgage industry, especially for borrowers with poor credit.
With its extensive experience, wide range of loan products, and flexibility in credit score requirements, Carrington Mortgage Services has solidified its position as an industry leader for borrowers seeking mortgages with less-than-perfect credit.
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The company was fined $5.25 million for deceptive practices under the CARES Act
The Consumer Financial Protection Bureau (CFPB) fined Carrington Mortgage Services $5.25 million for deceptive practices under the CARES Act. The company was found to have cheated homeowners facing financial hardship during the COVID-19 pandemic by misrepresenting the requirements of the CARES Act and related federal agency guidelines. Carrington Mortgage unlawfully withheld legally mandated protections, imposed improper late fees, and reported false information to credit reporting companies.
Headquartered in Anaheim, California, Carrington Mortgage Services operates in all 50 states and services a large number of federally backed mortgage loans. As of September 2020, the company serviced nearly half a million federally backed mortgage loans, including Federal Housing Administration loans, U.S. Department of Agriculture loans, Veterans Benefits Administration loans, and loans backed by government-sponsored entities.
The CARES Act, or the Coronavirus Aid, Relief, and Economic Security Act, was passed by Congress in 2020 to provide economic stimulus during the COVID-19 pandemic. One key protection of the Act was that mortgage servicers were required to provide forbearances of up to 180 days upon request for borrowers with federally backed mortgage loans who were experiencing financial hardship.
In response to the deceptive practices of Carrington Mortgage Services, the CFPB ordered the company to repay any late fees not already refunded, repair its faulty business practices, and pay the $5.25 million penalty. Carrington Mortgage was also required to conduct an audit to ensure any improperly charged late fees had been refunded and to retrain its staff on the CARES Act and government-backed loan guidelines. The company's founder and CEO, Bruce Rose, stated that Carrington acted in good faith during the pandemic and that the settlement did not demand additional consumer remediation.
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