Adjusting Wells Fargo Mortgage Autopay: A Simple Guide

Wells Fargo offers a variety of payment methods for its customers, including automatic payments for mortgages. However, setting up or changing automatic payments can be confusing for some customers, with some reporting issues with the process. Wells Fargo customers can set up autopay online, through the mobile app, or by calling customer service. This article will explore the steps for changing Wells Fargo mortgage autopay and provide additional context for customers seeking to manage their mortgage payments effectively.

Setting up Wells Fargo autopay online

Once enrolled, you can set up autopay by logging in to your account on the Wells Fargo website or mobile app. From there, find the "Bill Pay" option on the account home page and select "Set Up Recurring Payment". You will then need to enter your bank account details, including the routing and account numbers, and select your payment amount. You can choose from the minimum amount due, the current balance, the statement balance, or a customised amount.

It is important to note that only a borrower on the loan can enrol in automatic mortgage payments. Additionally, if you wish to stop, change, or cancel your automatic payments, Wells Fargo requires notification at least 3 business days in advance.

While setting up autopay online is an option, some users have reported issues with this method. An alternative is to call Wells Fargo and set up automatic payments over the phone. This can be done by calling customer service at 1 (877) 805-7744 or 1-866-386-8519 and requesting an enrolment form. It may take 30 to 60 days to process the form, so it is recommended to continue making manual payments in the meantime.

Setting up Wells Fargo autopay by phone

First, ensure that you are the borrower on the loan, as only borrowers can enrol in automatic mortgage payments. This is a critical requirement by Wells Fargo. Additionally, understand that you will continue to make your regular payments until you receive confirmation that your automatic payments have been set up.

Next, gather the necessary information. You will need to provide your bank account information, including the routing and account numbers. This is the account from which Wells Fargo will deduct your mortgage payments. You can choose to pay the minimum amount, the full balance, or a customized amount.

Then, contact Wells Fargo's customer service by calling (800) 869-3557 or 1 (877) 805-7744. You can also use the number listed on the back of your credit card. When you call, request an enrolment form to set up autopay. It typically takes 30 to 60 days to process the form, so continue making your regular payments during this time.

After your enrolment form has been processed, you will receive a confirmation specifying the date the electronic withdrawals will begin. From this point onwards, your mortgage payments will be automatically deducted from your designated bank account on the scheduled dates.

It is important to note that you can also set up Wells Fargo autopay online through their website or mobile app. Additionally, if you have any questions or concerns, Wells Fargo's customer support is available to assist you. They can provide information about managing your mortgage account and making the most of their services.

Wells Fargo automatic mortgage payment options

Wells Fargo offers a variety of payment methods for its customers with mortgages. Customers can make their payments online, by phone, by mail, or by fax.

Online

Wells Fargo Online® offers customers the ability to make one-time and recurring payments. To set up automatic recurring payments, sign in to your Wells Fargo account and select "Set Up Recurring Payment" under the "Bill Pay" or "Transfers" section. You will then need to enter your bank account information, including the routing and account numbers, and select the payment amount. You can choose from the minimum amount due, the current balance, the statement balance, or a customized amount.

By Phone

To set up automatic payments by phone, call Wells Fargo customer service at (800) 869-3557 or (877) 805-7744. You will need to request an enrollment form and provide your bank account information. It may take 30 to 60 days to process the form, so continue to make payments manually until you receive confirmation that your automatic payments have been set up.

By Mail

Payments can be mailed to the payment address listed in the important information box in your welcome letter. Please note that Wells Fargo will process mailed payments electronically, and your payment will appear on your bank statement as an electronic withdrawal.

By Fax

To set up automatic payments by fax, download and complete the enrollment form on the Wells Fargo website and fax it to 1-866-287-6241.

It is important to note that only borrowers on the loan can enroll in automatic mortgage payments, and the designated account for electronic withdrawals must be owned by a borrower on the loan. Additionally, if you need to stop, change, or cancel your automatic payments, Wells Fargo requires notification at least three business days in advance.

Wells Fargo automatic payment terms and conditions

Wells Fargo offers automatic payment options for recurring bills such as mortgages. To set up automatic payments, you can either use the online Bill Pay service or call Wells Fargo and set it up over the phone.

Online Bill Pay Service

To use the Bill Pay service, you must have a Wells Fargo checking account and be enrolled in Wells Fargo Online. You can then sign on to Wells Fargo Online to access Bill Pay and set up automatic payments. You can also set up payees, schedule payments, and specify the amounts to be paid and when to pay them. There is no monthly service fee for using Bill Pay, but account fees may apply to the account you make Bill Pay payments from.

By Phone

To set up automatic payments over the phone, you can call 1-866-386-8519 and read and agree to the Terms and Conditions.

Automatic Payment Terms and Conditions

• Only a borrower on the loan can enroll in automatic mortgage payments. Third parties are not authorized to do so.
• The borrower must authorize Wells Fargo and its representatives to initiate electronic withdrawals from their designated account to make payments on their mortgage.
• The borrower must be the owner of the deposit account used for electronic withdrawals.
• A business account can only be used to set up electronic withdrawals for a mortgage loan if the business is on the Mortgage Note as a borrower.
• The borrower will receive confirmation specifying the date the electronic withdrawals will begin.
• The borrower must continue to make their payment until they receive this confirmation and electronic withdrawals begin.
• The authorization does not alter the borrower's obligation under their existing mortgage contract regarding the amount of payments and when they are due.
• Withdrawn funds may not be applied to the mortgage until sufficient funds have accumulated for a full payment.
• The electronic withdrawal amount will vary with changes in escrow or principal and interest components.
• Wells Fargo must receive notification at least 3 business days prior to any requests to stop, change, or cancel participation in automatic mortgage payments.

Please note that some users have reported issues with setting up automatic payments online, with some stating that they had to set up automatic payments over the phone or through their main bank account.

Wells Fargo automatic payment troubleshooting

Firstly, it's important to note that only a borrower on the loan can enrol in automatic mortgage payments. This means that a third party cannot set up automatic payments. The borrower must be the owner of the deposit account used for electronic withdrawals.

If you are a borrower on the loan and are experiencing issues with setting up automatic payments, there are a few things you can try. Firstly, check that you have enrolled in Wells Fargo Online® and that your account information is up to date. This can be done by signing in with your existing Wells Fargo username and password. If you have not yet enrolled, you can do so by completing a brief, one-time enrollment process.

Once enrolled, you can set up automatic payments by selecting "Set Up Recurring Payment" under the "Transfers" section. You will need to enter your bank account information, including the routing and account numbers. You can also specify the payment amount and frequency. If you are unsure how to do this, you can contact Wells Fargo customer service at 1 (877) 805-7744 or (800) 869-3557 for assistance.

If you are experiencing issues with modifying an existing automatic payment, it's important to note that you may need to wait several days after cancelling a recurring payment before setting up a new one. This is because, when you delete a recurring mortgage payment, you lose the ability to set up a new recurring payment with the same static frequency.

If you are still experiencing issues after trying these steps, you may need to contact Wells Fargo directly for further assistance.

Frequently asked questions