Wells Fargo Mortgage: Contacting The Right Department

how do i contact wells fargo mortgage

If you need to contact Wells Fargo regarding your mortgage, there are several options available. You can call 1-800-357-6675 for mortgage payments or 1-866-439-3557 for home equity payments. If you are experiencing difficulty with mortgage payments, Wells Fargo's disaster assistance team can help you with filing a claim and managing repairs to your property. They can also provide support during financially stressful times. It is important to reach out to them as soon as possible to discuss potential options and avoid foreclosure. If you believe you have been impacted by mortgage errors or misconduct, you may be owed compensation, and Wells Fargo is legally obligated to contact you. However, if you have not heard from them, you can call 844-484-5089, Monday through Friday, from 9 a.m. Additionally, the CFPB warns of potential scams, and you can contact them at (855) 411-2372 if you encounter any fraudulent activity.

Characteristics Values
Contacting Wells Fargo Mortgage before the transfer date Contact your prior mortgage company
Contacting Wells Fargo Mortgage on or after the transfer date Call the number in your welcome letter
Contacting Wells Fargo Mortgage for mortgage payments Call 1-800-357-6675
Contacting Wells Fargo Mortgage for foreclosure Call 1-800-678-7986
Contacting Wells Fargo Mortgage for mortgage payment issues Call 1-800-678-7986
Contacting Wells Fargo Mortgage for language preference Call 800-416-1472
Contacting Wells Fargo Mortgage for compensation regarding mortgage errors Call 844-484-5089, Monday to Friday, 9 a.m. to 6 p.m. Eastern Time
Contacting Wells Fargo Mortgage for general banking Call 1-800-869-3557, 24 hours a day, 7 days a week
Contacting Wells Fargo Mortgage for premier client services Call 1-800-742-4932, 24 hours a day, 7 days a week

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Contact Wells Fargo Mortgage by calling 1-800-678-7986

If you need to get in touch with Wells Fargo Mortgage, you can contact them by calling 1-800-678-7986. This phone number is specifically for customers who need help with their mortgage payments. When you call this number, you will be connected with a home preservation specialist who can review your options and help you understand your mortgage assistance choices.

Before you make the call, it's a good idea to have your mortgage account number and any other relevant information to hand. This will help the specialist locate your account and provide more tailored assistance.

Additionally, if you've already requested mortgage assistance from Wells Fargo, you can call this number to check the status of your request or to submit any required documentation. Remember that the options available to you may differ depending on the nature and duration of your hardship.

By calling 1-800-678-7986, you can take the first step towards getting the support you need regarding your Wells Fargo mortgage.

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Call 1-800-357-6675 for mortgage payments

If you need to contact Wells Fargo about mortgage payments, you can call 1-800-357-6675. This number is for customers who have questions about their credit card benefits, and it is open Monday to Friday from 7 am to 10 pm, and on Saturday from 8 am to 2 pm Central Time.

If you are experiencing difficulty with making your mortgage payments, you can call Wells Fargo to connect with a home preservation specialist to review your options. You can also call 1-800-678-7986 to get started with mortgage assistance. Wells Fargo also offers a disaster assistance team to help with filing a claim, managing repairs to your property, and providing support during financially stressful times.

If you are facing foreclosure, you should contact Wells Fargo as soon as possible. You can also request a three-way call with a HUD-approved housing counsellor to discuss your situation. If you believe you are owed money from Wells Fargo due to mortgage errors, you can call 844-484-5089, Monday to Friday from 9 am Eastern Time.

You can also manage your mortgage account online, where you can access information on payment options, online account access, property damage, escrow, and more.

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Contact a HUD-approved housing counsellor for advice

If you are looking to get in touch with Wells Fargo regarding your mortgage, you can call them at 1-800-357-6675. This number is for mortgage payments. You can also call 1-800-678-7986 to understand your mortgage assistance options.

Now, if you are looking to contact a HUD-approved housing counsellor for advice, you can do so in several ways. HUD stands for the US Department of Housing and Urban Development. It is a government agency that helps people obtain and maintain affordable housing. They train and sponsor housing counsellors across the country. A housing counsellor through a HUD-approved agency is specially trained and certified by the government to help you assess your financial situation and make a plan to help you with your mortgage. They can also help you talk to your mortgage servicer and understand your options.

  • Use the CFPB's Find a Counselor tool to get a list of HUD-approved counselling agencies in your area.
  • Call the HOPE Hotline at (888) 995-4673. This line is open 24 hours a day, seven days a week.
  • Call the CFPB at (855) 411-2372 to be connected to a housing counsellor over the phone.
  • Call HUD's interactive voice system at (800) 569-4287.
  • Visit the Consumer Financial Protection Bureau's website at consumerfinance.gov/mortgagehelp.
  • Access a list of nationwide HUD-approved counselling agencies at www.hud.gov/program_offices/housing/sfh/hcc/hcc_home.

If you are calling because you are having trouble paying your mortgage, the housing counsellor will ask you for information about your mortgage loan, such as how much you owe and when your last payment was. They may also ask for information about your pay stubs, tax returns, bank statements, and other bills you pay each month.

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Wells Fargo Online for account information and loan options

Wells Fargo Online is a convenient way to access your account information and explore loan options. By signing into Wells Fargo Online, you can view and manage your mortgage account, access your statements, set up alerts, and get information on payment options, online account access, property damage, escrow, and more.

To sign up for Wells Fargo Online, you will need to provide certain documents and personal information. After enrolling, you can explore your loan options and check your loan rates and terms. Wells Fargo offers personal loans ranging from $3,000 to $100,000 with terms from 12 to 84 months and fixed interest rates. You can also apply for a credit card or explore other financial products offered by Wells Fargo.

If you are having trouble making payments, the Wells Fargo disaster assistance team can provide support. They can assist you with filing a claim, managing repairs to your property, and working with you during financially stressful times. You can also call the customer service numbers provided by Wells Fargo for further assistance. These numbers include dedicated lines for general banking, Wells Fargo Premier Client Service, home equity payments, and fraud claims.

Additionally, Wells Fargo offers a mobile app that provides valuable insights into your spending across different categories and accounts. This can help you better understand your financial situation and make more informed decisions. With Wells Fargo Online and the mobile app, you can conveniently manage your accounts and explore various financial options to meet your needs.

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Call 844-484-5089 if you believe you're owed compensation

If you believe you are owed compensation from Wells Fargo, you can call them on 844-484-5089, Monday to Friday, from 9 a.m. to 6 p.m. Eastern Time.

Wells Fargo has a history of misconduct, with millions of accounts impacted by their wrongdoing. In December 2022, Wells Fargo was found to have illegally assessed fees and interest charges on auto and mortgage loans, misdirected loan payments, and wrongly repossessed consumers' cars. The bank also charged customers unlawful surprise overdraft fees and tacked on other incorrect charges to checking and savings accounts.

In addition, Wells Fargo has been caught by the CFPB multiple times for foul play. The federal watchdog penalized the bank for taking mortgage kickbacks, mishandling student loans, holding fake accounts, and misusing auto loans.

If you have been impacted by any of these instances of abuse and/or negligence, Wells Fargo is legally obligated to contact you regarding compensation. However, if you have not heard from the bank, you can call the above number to discuss your situation.

It is important to note that criminals may try to exploit this situation by posing as individuals who can assist you in getting your compensation. If you are contacted by fraudsters, be sure to get in touch with the CFPB at (855) 411-2372, Monday through Friday, 8 a.m. to 8 p.m. ET.

Frequently asked questions

You can contact Wells Fargo Mortgage by calling 1-800-357-6675.

If you're experiencing financial hardship, you can call Wells Fargo Mortgage at 1-800-678-7986.

Wells Fargo accepts all relay calls, including 711.

You can contact Wells Fargo Mortgage at 800-416-1472 to specify your language preference.

If you believe you're owed money from the $2 billion settlement, you can call Wells Fargo at 844-484-5089, Monday through Friday, from 9 a.m. to 6 p.m. Eastern Time.

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