Finding Your Wells Fargo Mortgage Balance: A Guide

Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. that offers a range of services to help customers manage their home mortgage accounts. Customers can access their mortgage account information online, including their escrow balance, estimated home value, and amortization schedule. Wells Fargo also provides tools to explore payoff scenarios and calculate potential savings on their current loans. Additionally, customers can set up automatic mortgage payments, view their statements, and connect with home mortgage consultants for assistance with financing needs and loan choices.

Viewing your Wells Fargo mortgage balance online

To view your Wells Fargo mortgage balance online, you will need to sign up for a Wells Fargo Online account. This can be done by visiting the Wells Fargo website and enrolling with your personal details.

Once you have enrolled, you can sign in to your account and access your mortgage account information. This includes your mortgage balance, as well as your account history, and the ability to make payments. You can also access your Escrow Account Disclosure Statement, which reflects any changes to the escrow amount included in your mortgage payment. This is sent out by mail at least once a year, but it is not currently available online.

Your account information will typically be available 4 to 7 business days after your transfer date. You can refer to your welcome letter to see when your account information will be available online.

You can also use the Wells Fargo Online portal to explore your loan options and access innovative tools. This includes a customised calculator to explore payoff scenarios, as well as a ''My Loan' feature, which gives you insights into your escrow account and mortgage details.

Wells Fargo mortgage payment options

Wells Fargo offers a variety of mortgage payment options. Firstly, you can manage your mortgage account online and get information on payment options, online account access, property damage, escrow, and more. You can also access your account information online, typically 4 to 7 business days after your transfer date, by enrolling in Wells Fargo Online. This allows you to check your escrow mortgage account balance and see when tax and insurance payments are made. You can also use the online dashboard to get a clear snapshot of your mortgage, including an amortization schedule, and set goals to own your home sooner or manage your home equity.

Wells Fargo also offers free automatic mortgage payment options, where you can schedule automatic, electronic withdrawals that can be timed according to your payday cycle. You can make payments weekly, every two weeks, or twice a month, although these are treated as partial payments and may not be applied to your mortgage until the full payment is received. However, if you schedule withdrawals weekly or every two weeks, Wells Fargo will reduce your principal loan balance two to four times a year by applying your partial payment.

If you are facing difficulties with your mortgage payments, Wells Fargo advises you to call and connect with a home preservation specialist to review your options. They also offer refinancing options to potentially lower your payments or switch to a fixed-rate loan. It is important to beware of scams and only seek help from qualified housing finance agencies or U.S. Housing and Urban Development (HUD)-approved counseling agencies that provide free services.

How to avoid scams when paying your Wells Fargo mortgage

To find the ending mortgage balance for your Wells Fargo mortgage, you can check your mortgage account online. You will need to enroll in Wells Fargo Online, and your account information will typically be available 4 to 7 business days after your transfer date.

Wells Fargo has been the subject of multiple enforcement actions by the CFPB and other regulators for violations across its lines of business, including mortgage kickbacks, fake accounts, and harmful auto loan practices. Therefore, it is important to be vigilant when it comes to your Wells Fargo mortgage and to know how to avoid scams. Here are some tips to help you avoid scams when paying your Wells Fargo mortgage:

• Never send a mortgage payment to a company other than the one listed on your monthly mortgage statement.
• Beware of anyone offering foreclosure prevention services or help with modifying your mortgage for a fee. Wells Fargo will never charge a fee for this type of assistance.
• Do not be fooled by promises of immediate relief from foreclosure or demands for cash for counseling services. U.S. Housing and Urban Development (HUD)-approved counseling agencies provide these services for free.
• Be suspicious of anyone who guarantees they can stop a foreclosure or get your mortgage modified, advises you to stop paying Wells Fargo and pay them instead, or pressures you to sign over the deed to your home.
• Do not release personal financial information online or over the phone to someone you do not know and trust.
• Only use secure websites for payments and shopping, and only with merchants you trust.
• Keep security patches and antivirus software up to date for your computer, internet browsers, and mobile devices.
• Be cautious of emails, texts, or social media messages from someone claiming to be from Wells Fargo or another legitimate company. Do not click on links, open attachments, or provide sensitive information unless you are sure the communication is authentic.
• When using Zelle or a wire transfer to pay someone, double-check your payment details to ensure the recipient is someone you know and trust.
• Do not send money back to someone who has provided a check or overpayment for goods or services, as these are often scams.

How to pay your Wells Fargo mortgage by phone

To pay your Wells Fargo mortgage by phone, you can call their automated phone payment service at 1-800-357-6675, 24 hours a day, 7 days a week. You can also call their customer service payment assistance line at the same number, Monday to Friday from 7:00 am to 10:00 pm, or on Saturday from 8:00 am to 2:00 pm Central Time.

After your transfer date, you can also make payments in person at Wells Fargo branches. Note that only Wells Fargo branches can accept payments—other Wells Fargo locations, including Wells Fargo Home Mortgage offices, cannot. You can find your nearest branch by visiting the Wells Fargo website.

If you would like to pay by mail, you can send your payments to the payment address listed in the important information section of your welcome letter. If you are mailing your payment after your transfer date, your previous mortgage company will forward your payment to Wells Fargo.

You can also manage your mortgage account online, where you can make payments, view your account balance and history, and more. To do this, you will need to enroll in Wells Fargo Online. Your account information will typically be available in their system 4 to 7 business days after your transfer date.

How to pay your Wells Fargo mortgage by mail

To pay your Wells Fargo mortgage by mail, you will need to send a check to the payment address listed in the important information section of your welcome letter. Please note that Wells Fargo Bank, N.A. will clear the check electronically, so your payment will appear on your bank statement as an electronic withdrawal, showing the date of the withdrawal, check number, and "WFHM Mortgage Check Payment" as the payee. The check is destroyed and not returned to your bank.

You can also pay your Wells Fargo mortgage in other ways, including:

• Online: Sign on and use the Transfer & Pay tab to Pay WF Accounts.
• By phone: Read and agree to the Terms and Conditions, then call 1-866-386-8519.
• By fax: Download and complete the enrollment form (PDF), then fax it to 1-866-287-6241.
• In person: Visit a Wells Fargo branch.

You can also set up automatic, electronic withdrawals that can be timed to your payday cycle.

To check your Wells Fargo mortgage balance, you can sign in to your mortgage account online 4 to 7 business days after your transfer date. You will first need to enroll in Wells Fargo Online.

Frequently asked questions