Finding Your Natwest Mortgage Account Number: A Guide

If you're looking to find your NatWest mortgage account number, there are several ways to do so. You can find your mortgage account number on your most recent mortgage statement, or on your original mortgage documentation (Offer or Variation Agreement). If you use the NatWest app or Online Banking, you can find your mortgage account number and balance on the 'Account Summary' screen. If you're unable to find your mortgage account number, you can contact the NatWest Mortgage Team via online chat, who will be able to help you after asking you a few security questions.

Finding your mortgage account number via the NatWest app

If you are looking to find your mortgage account number via the NatWest app, here is a step-by-step guide:

Firstly, if you haven't already, you will need to download the app. You can do this by scanning the QR code provided on the NatWest website. Once you have downloaded the app, you will need to register. To do this, you will need to provide your account number. If you only have a mortgage with NatWest, you can simply use your mortgage account number. You can find this on your most recent mortgage statement.

After registering, you can log in to the app. Once you are logged in, you will be able to see a menu that will allow you to manage your mortgage. You can do this by tapping on your mortgage on the app. Here, you will be able to check your outstanding balance and review your mortgage sub-accounts. You can also switch to paperless settings to receive your annual statements online rather than by post.

To find your mortgage account number, go to the Account Summary screen. Here, you will be able to see both your mortgage account number and your current balance. If you are unable to find your mortgage account number, you can contact NatWest's Mortgage Team via online chat. They will ask you a few security questions and then provide you with your mortgage account number.

Locating your mortgage account number on your mortgage statement

Firstly, if you have access to your original mortgage documentation, including the Offer or Variation Agreement provided by NatWest when you completed your mortgage, your mortgage account number will be included in this documentation. This is a quick way to locate your account number if you have the relevant paperwork readily available.

Alternatively, if you use Online Banking or the NatWest Mobile App, you can find your mortgage account number by logging in and accessing the 'Account Summary' screen. Once you're in the app or online banking portal, you may also be able to tap or click on your mortgage to access a menu that will allow you to manage your mortgage and view your account number.

If you prefer to receive your statements via mail, you can locate your mortgage account number on your most recent paper mortgage statement. However, if you would like to switch to paperless statements, you can do so by accessing the Paperless settings option in the main menu within Online Banking. This option provides the convenience of receiving your statements and other mail online rather than by post, and you can always switch back to paper statements if needed.

In case you are unable to find your mortgage account number using the methods mentioned above, you can contact the NatWest Mortgage Team via online chat on the 'Manage Your Mortgage' page. After answering a few security questions, they will be able to provide you with your mortgage account number.

By following these steps, you should be able to easily locate your NatWest mortgage account number on your mortgage statement or through the various digital platforms offered by the bank.

Using your mortgage account number to set up a Direct Debit

If you are looking to set up a Direct Debit for your NatWest mortgage, you will need your mortgage account number. You can find this on your most recent mortgage statement. If you are unable to locate your most recent statement, you can find your mortgage account number in the following ways:

• On your original mortgage documentation (Offer or Variation Agreement)
• Through Online Banking or the NatWest Mobile App, by navigating to the 'Account Summary' screen
• By contacting the NatWest Mortgage Team via online chat, who will ask you a few security questions to verify your identity before providing you with your mortgage account number

Once you have located your mortgage account number, you can set up a Direct Debit by following these steps:

• Log in to the NatWest app or Online Banking
• Navigate to the 'Manage my Mortgage' platform
• Select 'My payments and services' from the main menu, followed by 'My payments'
• Choose 'Set up a new direct debit'

If you require further assistance, you can contact the NatWest Mortgage Team via online chat or visit your nearest NatWest branch.

Contacting the NatWest Mortgage Team to retrieve your account number

If you are unable to find your NatWest mortgage account number, there are several ways to retrieve it by contacting the NatWest Mortgage Team.

Firstly, you can try to find your mortgage account number via the NatWest app or Online Banking. Once you have logged in, navigate to the ''Account Summary' screen, where you will be able to view your mortgage account number and balance. Alternatively, you can use the ''Manage Your Mortgage' platform, which can be found within the NatWest app or Online Banking. Here, you can access the ''My Payments and Services' section, followed by 'My Payments', and then 'Make a Payment'. Your mortgage account number should be displayed here.

If you are unable to locate your mortgage account number using the above methods, you can contact the NatWest Mortgage Team via online chat on the 'Manage Your Mortgage' page. After answering a few security questions, they will be able to provide you with your mortgage account number. The NatWest Mortgage Team is also available to assist you with a wide range of other queries and can guide you through the process of managing your mortgage online.

Additionally, you can try finding your original mortgage documentation, which would have been sent to you when you completed your mortgage with NatWest. Your mortgage account number may be included in this documentation. If you are unable to locate this information, you can always visit your nearest NatWest branch, and the staff there will be able to assist you further.

Switching to paperless mortgage statements

You can switch to paperless mortgage statements by clicking on the 'Paperless settings' option in the main menu within Online Banking. From there, you can select the paperless statements and paperless mail preferences for each of your accounts. If you have a joint mortgage, both account holders need to have opted in for the account to become paperless.

You can find your mortgage account number on your most recent mortgage statement. You can also find it on the ''Account Summary' screen if you use Online Banking or the Mobile App. If you are unable to find your mortgage account number, you can contact NatWest's Mortgage Team via online chat on the 'Manage Your Mortgage' page, where they will ask you a few security questions to verify your identity.

If you switch to paperless mail, NatWest will automatically send you an email notification when you have a new item of mail to view. You can view your documents online by clicking on the 'Mailbox' option in the main menu within Online Banking or the Mobile App.

Frequently asked questions