
Citrus Loans is an emergency loan aggregator that allows users to apply for short-term loans with multiple lenders through a single application. The company claims to offer a safe, secure, fast, and reliable process. However, there are mixed reviews from customers regarding their experiences with Citrus Loans. While some customers have praised the convenience and speed of the loan process, others have complained about issues with unauthorized transactions, poor customer service, and misleading information provided by the company.
Characteristics | Values |
---|---|
Safe and secure | Yes |
Fast and reliable | Yes |
No physical store | Yes |
Mobile phone or computer application | Yes |
Approval time | Minutes |
Credit limit | Up to $2,500 |
Online loan request form | Yes |
Free service | Yes |
Lender familiarity | No |
Multiple credit requests | Yes |
Lender denial | Yes |
Poor customer service | Yes |
What You'll Learn
Citrus Loans' application process
Citrus Loans is a credit broker and trading style of Aspire Money. They are not a lender. Citrus Loans welcomes applications from customers who are 23 or over and are residents of the UK. The company helps customers find loans and prides itself on being able to find a financial solution for its customers.
Citrus Loans does not charge the consumer any fees for its service. However, it is important to note that some customers have reported negative experiences with the company. Some reviews claim that Citrus Loans has taken money from their accounts without authorisation and that they do not answer calls or return messages. Others have stated that they were misled about the company's familiarity with certain programs and that their credit reports were negatively impacted by multiple credit requests.
If Citrus Loans is unable to find you an unsecured personal loan, their sister company, Aspire Money, may be able to assist. They will endeavour to find a solution that meets your requirements. It is important to carefully review the terms and conditions and consider the potential risks before proceeding with any loan application.
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Customer service and reviews
Customer reviews of Citrus Loans are mixed. Some customers have praised the company for its great service, speed, and lack of fees. However, other reviews are more negative, with some customers accusing Citrus Loans of lying to them and ruining their credit reports.
One positive review on Feefo states that the customer appreciated the company's quick service and was pleased that Citrus Loans did not charge any fees. The customer also commented that they had a great experience interacting with the company's customer support team.
However, a review on Smart Money People tells a different story. The customer in question was referred to Citrus Loans due to past credit problems. They claim that Citrus Loans lied to them from the beginning, assuring them that they were familiar with the SHIP/HUD program, despite not being registered with the federal government. The customer also states that Citrus Loans sent out multiple credit requests, resulting in 14 hits against their credit within two weeks, and that they were ultimately denied the loan. They claim that Citrus Loans did not return calls or answer their phones, and that they were charged twice for the appraisal. As a result, the customer believes that their credit reports are ruined and that their chances of owning a home have been destroyed.
Another review on Smart Money People states that Citrus Loans took money from their account without authorization and then reversed one of their debit orders as if the customer had done it themselves. The customer also claims that Citrus Loans did not answer their calls.
Citrus Loans is a loan aggregator that allows customers to apply to multiple lenders at once with just one application. The company is part of the Online Lenders Alliance (OLA), which has a list of best practices and a Code of Conduct that members must abide by to ensure customers are treated fairly and transparently. Citrus Loans is available to residents of all 50 states and accepts all credit types, including those with bad credit. To apply for a loan through Citrus Loans, customers must have a job or regular income, a bank account, be a U.S. citizen with a valid social security number, and have a valid driver's license or state ID.
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Loan security and reliability
When it comes to loan security and reliability, there are several key factors to consider. Firstly, it is essential to understand the role of a credit broker or loan aggregator, such as Citrus Loans. Citrus Loans is not a direct lender but instead connects borrowers with potential lenders, allowing them to shop for short-term loans from multiple lenders by filling out just one application form. This simplifies the loan application process, making it faster and more convenient for borrowers.
One concern that often arises in the lending process is the security of personal and financial information. Citrus Loans uses a secure online loan request form, ensuring that borrowers' information remains confidential and protected during the application process. This is a critical aspect of loan security, especially when applying for loans online.
Citrus Loans is also part of the Online Lenders Alliance (OLA), which promotes fair and transparent practices in the online lending industry. OLA members are required to adhere to a Code of Conduct and best practices, providing borrowers with additional assurance of fair treatment and transparency. This membership adds a layer of reliability to the loan application process through Citrus Loans.
However, it is important to consider the experiences of borrowers who have used Citrus Loans. While some borrowers have praised the company for its quick and efficient service, others have expressed concerns about unexpected fees, changes in loan terms, and difficulties in communicating with customer support. There are also allegations of misleading information provided by Citrus Loans, with some borrowers claiming that the company lied about being familiar with certain government programs. These negative experiences highlight the importance of thorough research and caution when considering any loan option.
In conclusion, while Citrus Loans offers a convenient and fast way to connect with potential lenders, it is crucial for borrowers to exercise due diligence. Understanding the terms and conditions, conducting research, and considering reviews from other borrowers can help ensure a secure and reliable loan experience. Being cautious and well-informed can help borrowers make the best decisions for their financial needs and avoid potential pitfalls.
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Loan requirements
Citrus Loans is an emergency loan aggregator that allows users to apply for short-term loans with multiple lenders using a single application. The platform is safe, secure, fast, and reliable. The application process is straightforward, and users can apply for a loan from the comfort of their homes using their mobile phones or computers.
Have a Job or Regular Income
This is a mandatory criterion. Some lenders may ask for proof of employment for the last four weeks. If you are unemployed, you must provide proof of income from social security, pension, or any other source. The income must be at least $1,000 per month.
Possess a Bank Account
A bank account is necessary because the loan amount will be deposited into your savings or checking account once your loan is approved and you agree to the terms.
Be a US Citizen with a Valid Social Security Number
Citrus Loans is available to residents of all 50 states. To apply, you must be a US citizen and have a valid social security number.
Have a Valid Driver's License or State ID
A valid government-issued ID, such as a driver's license or state ID, is required to verify your identity.
It is important to note that Metabank customers are not eligible to apply for loans through Citrus Loans.
The loan amount offered by Citrus Loans ranges from $100 to $2,500, with repayment terms ranging from 14 days to 24 months. The application process is speedy, and you can expect to receive the funds in your bank account as soon as the next business day if your loan is approved.
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Loan amounts
Citrus Loans is an emergency loan aggregator that allows applicants to shop for short-term loans from multiple lenders by filling out just one application form. The platform is safe, secure, fast, and reliable. It is also part of the OLA (Online Lenders Alliance), which means that Citrus Loans has a list of best practices and a Code of Conduct to ensure customers are treated fairly, are fully informed, and are given transparent information.
Citrus Loans is best for people with bad credit and in need of emergency cash. The application process is straightforward and can be done entirely online. The platform also provides excellent customer service, with a phone number and an email address for applicants to reach out to them with any queries.
Citrus Loans has a credit limit of up to $2,500. This means that if you are looking to borrow a larger amount, you will need to look at other loan aggregators or lenders. To be eligible for a loan from Citrus Loans, you will need to meet the following requirements:
- Have a job or regular income. Some lenders may ask for proof of employment for the last month or the last four weeks. If you do not have a job, you will need to show proof of income from social security, a pension, etc., for at least $1,000 a month.
- Have a bank account. Once you sign up with a lender and agree to their terms, they will transfer the money to your checking or savings account.
- Be a U.S. citizen with a valid social security number and either a valid driver's license or state ID to verify your ID.
- Not be a Metabank customer.
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Frequently asked questions
Citrus Loans is a credit broker that helps customers find unsecured loans of up to $2,500. While the company is legitimate, there are some negative reviews from customers who have had poor experiences with the company. Some customers have complained about unexpected fees, unreturned phone calls, and unauthorized withdrawals from their bank accounts.
To get approved for a loan from Citrus Loans, you will need to meet the following requirements:
- Have a job or regular income.
- Have a bank account.
- Be a U.S. citizen with a valid social security number.
- Have a valid driver's license or state ID.
Reviews of Citrus Loans are mixed. Some customers have reported positive experiences, praising the company for its fast, easy, and reliable loan process. However, other customers have reported negative experiences, including unexpected fees, poor customer service, and unauthorized withdrawals from their bank accounts. It is always important to do your own research and read reviews from multiple sources before deciding to do business with any company.