National Savings and Investments (NS&I), formerly the Post Office Savings Bank, is a state-owned savings bank in the UK. NS&I offers a wide range of savings and investment products, including Direct Saver Accounts, Premium Bonds, and tax-free income-generating products. NS&I's head office is located within the Department of Education building in Westminster, London, with operational sites in Blackpool, Glasgow, and Durham. The postal address for NS&I is NS&I, Sunderland SR43 2SB, UK.
Characteristics | Values |
---|---|
Full Name | National Savings and Investments |
Abbreviation | NS&I |
Type | State-owned savings bank |
Location | Head office in the Department of Education building, Westminster, London |
Operational sites in Blackpool, Glasgow, and Durham | |
Previous addresses in Glasgow and Blackpool | |
Postal Address | NS&I, Sunderland SR43 2SB |
Contact Number | 08085 007 007 |
[email protected] | |
Website | www.nsandi.com |
Social Media | @nsandihelp (Twitter) |
Parent Organisation | HM Treasury |
What You'll Learn
NS&I's head office address
National Savings and Investments (NS&I), formerly the Post Office Savings Bank, is a state-owned savings bank in the UK. NS&I is a non-ministerial government department and an executive agency of HM Treasury. The bank was founded in 1861 to allow ordinary workers to save and to provide the government with access to debt funding.
NS&I's head office is located within the Department of Education building in Westminster, London. The bank also has operational sites in Blackpool, Glasgow, and Durham.
The NS&I head office in London has been in several locations over the years. Initially, the Post Office Savings Bank operated from a room in the General Post Office building on St. Martin's Le Grand in the City of London. By 1864, it had expanded and moved to a nearby warehouse at No. 27 St Paul's Churchyard. As the business grew, further premises were acquired nearby, and in the 1870s, a new purpose-built Central Post Office Savings Bank building was constructed on Queen Victoria Street.
In 1890-94, an extension was built on Carter Lane by Sir Henry Tanner. However, the Post Office Savings Bank soon outgrew this space as well, and in 1903, it moved to a new headquarters in West Kensington: Blythe House. The bank occupied Blythe House until the early 1970s when its main centre of operations was decentralised to Glasgow. A small headquarters staff remained in London, relocating to Charles House on Kensington High Street.
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NS&I's operational sites
National Savings and Investments (NS&I) is a state-owned savings bank in the UK. It is a non-ministerial government department and an executive agency of HM Treasury. NS&I has operational sites in Blackpool, Glasgow, and Durham. However, its head office is located within the Department of Education building in Westminster, London.
NS&I has a long history dating back to 1861 when it was founded as the Post Office Savings Bank. The bank was created to provide ordinary workers with a means to save for adversity and ill health, while also offering the government access to debt funding. Over the years, the bank changed its name and premises several times. In 1969, it was transferred from the Post Office to the Treasury and became the National Savings Bank. In 2002, the name was changed again to National Savings and Investments.
The bank's operational sites in Blackpool, Glasgow, and Durham support its functions and serve its customers across the UK. NS&I offers a range of savings and investment products, including tax-free and income-generating options. The bank has a strong focus on attracting savers by offering competitive interest rates and the security of HM Treasury's guarantee on all deposits.
While NS&I has physical operational sites, it also provides customers with the convenience of managing their savings online or through its phone service. Customers can access their accounts, change their personal details, and resolve common issues through NS&I's digital platforms. This blend of physical and digital presence allows NS&I to cater to a diverse range of customer preferences and needs.
In conclusion, NS&I's operational sites in Blackpool, Glasgow, and Durham, along with its head office in London, facilitate the bank's operations and enable it to serve millions of customers across the UK. With a rich history, a range of savings and investment products, and a focus on customer service, NS&I continues to play a significant role in the UK's financial landscape.
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NS&I's old addresses
National Savings and Investments (NS&I), formerly known as the Post Office Savings Bank and National Savings, is a state-owned savings bank in the United Kingdom. NS&I is a non-ministerial government department and an executive agency of HM Treasury. The bank was founded in 1861 as the world's first postal savings system, with the aim of allowing ordinary workers to save for their future and provide the government with access to debt funding.
Over the years, NS&I has changed its name and locations several times. Here is a list of NS&I's old addresses:
The General Post Office Building:
Initially, the Post Office Savings Bank operated from a room in the General Post Office building on St. Martin's Le Grand in the City of London. However, by 1864, it had outgrown the space.
No. 27 St Paul's Churchyard:
The Post Office then leased a nearby warehouse at No. 27 St Paul's Churchyard to accommodate its growing business.
Queen Victoria Street:
In the late 1860s, with the lease on the St Paul's Churchyard building due to expire, a new purpose-built Central Post Office Savings Bank was constructed further south on Queen Victoria Street. The building had five floors, with the public business of the Savings Bank conducted on the ground floor and the clerks' offices on the upper floors.
Carter Lane:
An extension to the Queen Victoria Street building was constructed in Carter Lane between 1890 and 1894 by Sir Henry Tanner. However, the need for even more space soon arose.
Blythe House, West Kensington:
Work began on a new headquarters in West Kensington, resulting in Blythe House, which became the residence of the Post Office Savings Bank in 1903. The bank occupied Blythe House until the early 1970s.
Charles House, Kensington High Street:
In 1963, it was announced that the main centre of operations would be decentralised to Glasgow, leaving a small headquarters staff in London, who moved to Charles House on Kensington High Street.
Glasgow and Blackpool:
NS&I previously had operational sites in Glasgow and Blackpool, but these addresses are no longer in use, and customers are instructed not to send anything to these locations.
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NS&I's postal address
National Savings and Investments (NS&I), formerly known as the Post Office Savings Bank and National Savings, is a UK state-owned savings bank. NS&I is a non-ministerial government department and an executive agency of HM Treasury. The bank was founded in 1861 and has since changed its name and headquarters several times.
NS&I's head office is within the Department of Education building in Westminster, London, with operational sites in Blackpool, Glasgow, and Durham. However, its back-office and customer service operations are contracted out.
If you need to contact NS&I by post, the address to write to is: NS&I, Sunderland SR43 2SB, United Kingdom. This is the only postal address currently in use by NS&I, so please do not send anything to their old Glasgow or Blackpool addresses.
When writing to NS&I, it is important to include as many relevant details as possible to help them deal with your request quickly. This includes your personal details, such as your name, address, and date of birth, as well as your NS&I number, holder's or customer number, account number, bond numbers, or certificate numbers. You may also be asked to provide evidence of your identity and address, such as a valid passport or driving licence, and a recent utility bill or bank statement.
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NS&I's online address
National Savings and Investments (NS&I), formerly known as the Post Office Savings Bank and National Savings, is a UK-based state-owned savings bank. NS&I offers a range of savings and investment products, including tax-free options, and all deposits are 100% guaranteed by HM Treasury.
NS&I provides customers with various ways to manage their accounts and personal details, including through its online platform. Customers can access their NS&I accounts and change their personal details, such as their address, by logging into their online accounts. To update their address, customers can go to "Your Profile" in the top menu, select "Your Details", and then choose the "Change" option for their address.
Additionally, NS&I allows customers with Premium Bonds to update their address by filling out an online form without the need for an account. This process only requires the holder's number and previous and new address details.
It is worth noting that NS&I, as a financial institution, is required by law to verify customers' identities and addresses when they apply to invest or register for online and phone services. While they usually do this electronically through a credit reference agency, they may request additional documents or copies of specific documents in certain cases.
NS&I provides comprehensive guidance on its website for customers who need assistance with managing their online accounts, resolving login issues, and keeping their account details secure.
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Frequently asked questions
National Savings and Investments (NS&I), a state-owned savings bank in the UK, is located at Sunderland SR43 2SB.
You can email NS&I at [email protected].
You can call NS&I free on 08085 007 007.
The NS&I website is www.nsandi.com.
The NS&I head office is within the Department of Education building, in Westminster, London.