Contacting Nationstar Mortgage: Steps To Get Support

Nationstar Mortgage, now known as Mr. Cooper, is a national mortgage lender and servicer headquartered in Lewisville, Texas. The company offers several contact options for customers, including phone, email, chat, and mail. The customer service phone number for Nationstar Mortgage is 800-306-9027, and the email address is [email protected]. The company also offers 24/7 chat support and has multiple physical addresses in Texas.

Nationstar Mortgage customer support phone number

Nationstar Mortgage is a national mortgage lender and servicer headquartered in Lewisville, Texas. The company offers a range of mortgage products and services to consumers through various channels, including its call center, wholesale lending, and distributed retail channels.

If you need to contact Nationstar Mortgage customer support, you can reach them by phone or email. The customer support phone number for Nationstar Mortgage is 1-800-306-9027. This line is available 24 hours a day, 7 days a week, and you can expect to speak to a real human being during business hours, which are Monday to Friday, 9 am to 5 pm EST. When calling, you can use the GetHuman Phone tool, which allows you to skip waiting on the line and get connected directly to a Nationstar Mortgage agent.

You can also reach out to Nationstar Mortgage via email at [email protected]. This email address is monitored by customer support representatives, and 45% of customers have used it to address their issues and concerns. The email support is available Monday through Thursday from 7 am to 8 pm, Friday from 7 am to 7 pm, and Saturday from 8 am to 12 pm, all in the Central Time Zone.

It is recommended that before contacting Nationstar Mortgage, you consider describing your issue first, as this may help determine the optimal way to reach out via phone or web. Additionally, if you are a new customer, you can download the secure mobile app from the App Store or Google Play to manage your account.

Nationstar Mortgage customer support email address

Nationstar Mortgage, a national mortgage lender and servicer, offers customer support through various channels, including phone, email, and online.

Phone Support

Nationstar Mortgage's customer service phone number is 800-306-9027, and it is available 24 hours a day, 7 days a week. This toll-free number connects you with a real person during business hours, which are Monday through Friday, 9 am to 5 pm EST.

Email Support

The best email address to reach Nationstar Mortgage customer support is [email protected]. This email address is used by 45% of customers to address their issues and concerns.

Online Support

Nationstar Mortgage also offers customer support through its website or help center. You can find helpful articles, forms, and resources on their website or help center. However, this option may not lead to a real-time conversation with a customer service representative.

Physical Address

Nationstar Mortgage is headquartered in Lewisville, Texas, and has been in operation since 1997.

It is always recommended to describe your issue first before choosing a contact medium. This can help ensure you are utilizing the most optimal way to reach the appropriate representatives and receive assistance for your specific inquiry.

Nationstar Mortgage customer support website

Nationstar Mortgage, now known as Mr. Cooper, is a national mortgage lender and servicer. The company offers 24/7 customer support through various channels, including phone, email, and online forms.

Contacting Nationstar Mortgage/Mr. Cooper Customer Support:

Phone Support:

Nationstar Mortgage/Mr. Cooper can be reached at the following phone numbers:

• 800-306-9027 (toll-free, 24/7 availability)
• 833-685-2566
• 833-685-2565 (automated phone system)

The company's customer support is available Monday through Friday, 9 am to 5 pm EST. Calling the toll-free number during business hours should connect you directly with a customer service representative.

Email Support:

The best email address to reach Nationstar Mortgage/Mr. Cooper is [email protected]. This email address is actively monitored, and 45% of customers have used it to address their issues and concerns.

Online Support:

Nationstar Mortgage/Mr. Cooper's website offers a help center with articles and resources to answer common questions and resolve issues. Customers can also submit a problem through an online form, although this may not lead to a real-time conversation.

Mailing Address:

For those who prefer to send physical mail, the company's address is:

Mr. Cooper

PO Box 619098

Dallas, TX 75261-9741

Tips for Effective Customer Support:

When contacting Nationstar Mortgage/Mr. Cooper customer support, it is recommended to first describe your issue. This can help determine the optimal way to reach them, whether by phone or web. Having relevant documents, such as loan numbers, Social Security Numbers, and property information, can also expedite the process and resolve your query more effectively.

Nationstar Mortgage customer support postal address

Nationstar Mortgage, now known as Mr. Cooper, is a national mortgage lender and servicer. The company is headquartered in Lewisville, Texas, and offers conforming, Fannie Mae, FHA, FHLMC, VA, Jumbo, and USDA products directly to consumers.

Nationstar Mortgage customer support can be reached via phone, email, or postal mail. The customer support phone number is toll-free and available 24 hours a day, 7 days a week. The number to call is 800-306-9027.

If you prefer to contact customer support via email, you can reach them at [email protected]. This email address is monitored by customer support representatives, and 45% of customers use this email address to address their issues and concerns.

For postal mail, the address to write to for Nationstar Mortgage customer support is:

Mr. Cooper

PO Box 650783

Dallas, TX 75265-0783

This postal address is one of the physical locations of Mr. Cooper, and mail sent to this address will reach the customer support team. It is important to note that response times for postal mail may vary, and customers seeking immediate assistance may prefer to use the phone or email options.

Nationstar Mortgage customer support application process

Nationstar Mortgage is a national mortgage lender and servicer that offers conforming, Fannie Mae, FHA, FHLMC, VA, Jumbo, and USDA products directly to consumers. The company has been in business since 1997 and is ranked 326 out of 1119 in the Loans and Mortgages category.

To contact Nationstar Mortgage customer support, you can call their toll-free number 800-306-9027, which is available 24 hours a day, 7 days a week. This line will connect you with a real human being and can be used for the property loss department. You can also reach out to their customer support through their website, although this may involve searching through help articles and forms, and may not lead to a real-time conversation.

To begin the mortgage application process with Nationstar Mortgage, you will need to provide certain documents, including proof of identity (such as a valid driver's license or passport), social security numbers for all applicants, income verification (through pay stubs, W-2 forms, or tax returns), employment history (including contact information for previous employers), asset documentation (such as bank statements), and property information if you own other properties. Additionally, a property appraisal report may be requested to determine the property's value.

Nationstar Mortgage's customer support can be reached at [email protected], with 45% of customers using this email address to address their issues. The company's customer service representatives are available Monday to Thursday from 7 a.m. to 8 p.m., Friday from 7 a.m. to 7 p.m., and Saturday from 8 a.m. to 12 p.m., all in Central Time.

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