Who Services My Mortgage? Find Out Now

It's important to know who owns your mortgage and who services it. The loan owner is sometimes called the note holder, holder, or investor. The holder has the legal right to collect the mortgage debt and foreclose the home if the borrower doesn't make the loan payments. The servicer, on the other hand, manages the day-to-day activities of the loan, such as collecting payments, sending billing statements, and managing escrow accounts. The servicer might be the loan owner, but it's more likely that it's a separate company that receives a fee to manage the loan. Loans are frequently bought and sold, and the company you send your mortgage payments to might be different from the loan owner. To find out who your loan servicer is, check your monthly mortgage billing statement or payment coupon book. If you have a Mortgage Electronic Registration System (MERS) loan, you can also find your servicer's name in the MERS system.

Check your monthly mortgage statement

The first step in determining who owns or backs your mortgage is to identify your loan servicer. The servicer might be the loan owner, but it's more likely that it's a separate company that receives a fee to manage the loan. A servicer handles the day-to-day management duties associated with mortgage loan accounts, including collecting payments, sending billing statements, managing escrow accounts, and communicating with borrowers.

You can find the name and contact information of your loan servicer on your monthly mortgage billing statement or coupon book. This is the company that sends you the bill for payment. If you have a Mortgage Electronic Registration System (MERS) loan, you can also find your servicer's name in the MERS system by calling the MERS Servicer Identification System toll-free at 888-679-6377 or visiting the MERS website.

Your monthly mortgage statement can also indicate whether you have an FHA-insured loan. Look for an FHA case number on your mortgage contract or check if you're paying a mortgage insurance premium (MIP). If you're paying MIP, then you have an FHA-insured loan. A VA-guaranteed loan will contain specific language in the note and mortgage that identifies it as such, and you should see fees paid to the VA in your loan closing documents.

If you're unsure whether you have a MERS loan, you can also get this information from the MERS website. MERS is a national electronic registry system that tracks changes in servicing rights and ownership interests in mortgage loans. It also offers a lookup tool that can help you locate the servicer and investor for your mortgage.

Look for an FHA case number on your mortgage contract

If you have an FHA-insured mortgage loan, you can identify your mortgage servicer by locating your FHA case number. An FHA case number is a unique identifier assigned to a specific FHA-insured mortgage loan. The Federal Housing Administration (FHA) uses case numbers to track and manage the various loans it insures.

The FHA case number is crucial for tracking and managing the loan, and it is used in various documents and systems related to the FHA-insured loan, including endorsements, claims, and other administrative processes. The case number is recorded at the top of your mortgage note. The mortgage is recorded with the county, so you can check the recorder of deeds office to get a copy of your mortgage if you can’t find the copy you received at closing.

If you already have an FHA loan and want to find out what your FHA case number is, you can look on the FHA appraisal that was done when you purchased your home, as it is on the top of every page. The first three numbers of the FHA case number are state-specific. For example, Delaware FHA case numbers all start with 071.

If you have a Mortgage Electronic Registration System (MERS) loan, you can call the MERS Servicer Identification System toll-free at 888-679-6377 or visit the MERS website. You can also send a written request to your mortgage servicer. Your servicer is obligated to provide you, to the best of their knowledge, with the name, address, and telephone number of the owner of your loan.

Check the MERS website

The Mortgage Electronic Registration System (MERS) is an online database that tracks a mortgage loan's servicing rights and ownership interests. It simplifies the process of transferring mortgage ownership and servicing by eliminating the need to record changes in ownership at county offices.

To find out who services your mortgage, you can check the MERS website. Here are the steps you can follow:

• Visit the MERS ServicerID page on the MERS website.
• Log in using your credentials.
• You can search for your servicer using your 18-digit Mortgage Identification Number (MIN), which you can find on your loan statements or online loan portal. Don't worry if you don't know your MIN, as it's not required.
• You can also search using your property address and borrower details.
• Additionally, you may be able to use your Federal Housing Administration (FHA) loan, Department of Veterans Affairs (VA) loan, or mortgage insurance certificate number.

By following these steps, you should be able to find out who services your mortgage through the MERS website.

Ask the servicer

If you want to find out who your mortgage servicer is, the first place to look is your monthly mortgage billing statement. Your servicer is the company that sends you the bill for payment. You can also check your payment coupon book if you have one. The servicer will be listed.

If you have a Mortgage Electronic Registration System (MERS) loan, you can find out who your servicer is by calling the MERS Servicer Identification System toll-free at 888-679-6377 or by visiting the MERS website.

You can also call your servicer and ask who holds your loan. You can also ask who backs it. If you want to know who owns your loan, you can also find this out online. MERS mortgage lookup has a tool that can help you locate the servicer and investor for your mortgage. Fannie Mae also offers a loan lookup tool. Many mortgages are owned by Fannie Mae and Freddie Mac.

If you want information about your mortgage loan, such as your monthly payment amount, or to apply for an alternative to foreclosure, you need to know who your servicer is and how to contact them. Your mortgage servicer is the company that manages the day-to-day aspects of your loan, such as collecting payments, sending billing statements, managing escrow accounts, and communicating with borrowers.

You might also need to know who owns or backs (guarantees) your mortgage loan. The loan might have been sold several times since you got it from the original lender, and the company you send your mortgage payments to might be different from the loan owner. The owner of the loan is most often the "investor" or "note holder" -- the entity who put up the actual funds to make your mortgage happen. This may be the original party for your transaction, such as a bank, but loans (like other investments) are bought and sold between parties, so the owner can change.

Contact the lender

Contacting the lender is a good first step to finding out who services your mortgage. Before you apply for a loan with a particular lender, you can ask whether they outsource servicing or do it in-house. Some borrowers prefer to work with a lender that services its own loans. If your lender doesn't service its own loans, don't worry—many lenders don't.

If you're like most borrowers, you'll likely have set up automatic payments, so you'll have minimal interaction with your servicer. The mortgage loan servicer takes over from the mortgage lender, handling day-to-day management duties such as collecting payments, sending billing statements, managing escrow accounts, and communicating with borrowers.

Your mortgage lender should be able to tell you who your mortgage servicer is and how to contact them. You can also find the number for your mortgage servicer on your monthly mortgage statement or coupon book. If you have a Mortgage Electronic Registration System (MERS) loan, you can find your servicer's name, along with their contact information, in the MERS system.

If you're unsure whether you have a MERS loan, you can get this information from the MERS website. The MERS website also offers a lookup tool that can help you locate the servicer and investor for your mortgage. Additionally, you can call the MERS Servicer Identification System toll-free at 888-679-6377.

Remember, your mortgage might have been sold, perhaps several times, since you took it out with the original lender. So, the company you send your mortgage payments to might not be the loan owner.

Frequently asked questions