Add Your Mortgage Account: A Guide For Wells Fargo Customers

Wells Fargo offers a range of tools to help you manage your home mortgage account online. By signing up for Wells Fargo Online, you can access your account information, make payments, view your statements, set up alerts, and more. The platform also provides a personalized mortgage dashboard, allowing you to explore your loan options, calculate payoff scenarios, and track neighbourhood home values. Additionally, Wells Fargo offers a mobile app for on-the-go money management and various payment methods, including automatic mortgage payments. To get started, you can enrol in Wells Fargo Online at no additional cost and explore the features available to help you manage your mortgage effectively.

Enrolling in Wells Fargo Online

Step 1: Eligibility and Requirements

Before you begin, ensure you meet the eligibility criteria for enrolling in Wells Fargo Online. You must be an existing Wells Fargo customer with a mortgage account. Additionally, your account information must be available in their system, which typically happens 4 to 7 business days after your transfer date. Refer to the welcome letter from Wells Fargo for specific details.

Step 2: Enrollment Process

Step 3: Accessing Your Mortgage Dashboard

Once enrolled, you can access your personalized mortgage dashboard. This dashboard provides a comprehensive snapshot of your mortgage details. You can view your escrow balance, your home's estimated value, and an amortization schedule. It also offers tools to help you set and achieve goals, such as owning your home sooner or managing your equity.

Step 4: Managing Your Mortgage

Wells Fargo Online empowers you to manage your mortgage account efficiently. You can schedule one-time or recurring payments, including automatic, electronic withdrawals timed to your payday cycle. Additionally, you can explore payoff scenarios using customized calculators and gain insights into your loan options. The platform also provides tools to track neighborhood home values, learn ways to increase your home's value, and explore renovation opportunities.

Step 5: Additional Resources

Wells Fargo offers a range of additional resources to support you in managing your mortgage account. This includes the Wells Fargo Mobile® app, which allows you to manage your money on the go. You can also refer to the Common Mortgage Questions section on their website for answers to frequently asked queries. For more personalized assistance, you can connect with a home mortgage consultant to discuss your financing needs, loan choices, and borrowing options.

Viewing your account balance and history

Once enrolled, you can log in to Wells Fargo Online and access your account information, including your account balance and history. From your Account Summary page, select your mortgage account, then select 'Explore Dashboard' from the navigation bar at the top of the page. Here, you will find a range of tools to help you manage your mortgage, including a snapshot of your mortgage and where you stand, all in one place. You can also access your escrow balance, your home's estimated value, and an amortization schedule.

In addition to viewing your account balance and history, Wells Fargo Online also allows you to make payments, view your statements, and set up alerts. You can also use the "My Loan" feature to get key insights into your mortgage, including your escrow account. If you want to see how much time and money you could save on your current loan, you can use the extra principal slider to make adjustments.

For those who prefer a more traditional approach, Wells Fargo also offers the option to view your account balance and history through paper statements. These are typically available for up to 7 years for home mortgage accounts. Keep in mind that you may need a PDF reader to access these statements.

Setting up automatic mortgage payments

Wells Fargo offers a range of tools to help you manage your home mortgage account and make payments. You can enroll in Wells Fargo Online at no additional cost and schedule one-time or recurring payments. To enroll, you will need to wait until your account information is available in the system, which is typically four to seven business days after your transfer date. You can find this date in your welcome letter.

Once enrolled, you can manage your mortgage account online and set up automatic, electronic withdrawals. You can also use the Wells Fargo Mobile® app to manage your money when you're on the go.

To set up automatic mortgage payments, you can either sign in online and use the Transfer & Pay tab to Pay WF Accounts, or you can call 1-866-386-8519 and read and agree to the Terms and Conditions. You can also set up automatic payments by downloading and completing the enrollment form, which can be faxed to 1-866-287-6241.

Please note that if you are enrolled in the automatic payment program and you plan to pay off your loan in full before the next payment date or within the late charge grace period, you should cancel your automatic payments as soon as possible.

Making a one-time payment

To make a one-time payment on your Wells Fargo mortgage account, you can use the Wells Fargo Online service. You can enroll at no additional cost, and schedule one-time and recurring payments. You can enroll when your account information is available in the system, which is typically four to seven business days after your transfer date. You will need to refer to your welcome letter to see when your account information will be available online. After you enroll, you can manage your mortgage account online.

To enroll, you can complete a brief, one-time enrollment process after your account is online. You will need your existing Wells Fargo username and password to sign in. You can then make a same-day payment to your mortgage account, and set up a single payment or automatic, electronic withdrawals. You can also use the Wells Fargo Mobile app to manage your money when you're on the go.

There are several other ways to make a one-time payment on your Wells Fargo mortgage account. You can pay by phone by calling 1-800-357-6675, or by calling the Home Equity Customer Service line on 1-866-439-3557. You can also pay by mail, by sending your payment to the payment address listed in the important information box in your welcome letter. Please note that when you make payments by check, Wells Fargo Bank, N.A. will clear the check electronically, and it will appear on your bank statement as an electronic withdrawal.

Wells Fargo also accepts payoffs by wire transfer, check, phone, and Bill Pay. Funds are applied the same day if received by the deadline for the payment option selected. If you are facing payment challenges, Wells Fargo can help you understand your options. You can call 1-800-678-7986 for assistance.

Using the Wells Fargo Mobile app

The Wells Fargo Mobile app allows you to manage your money on the go. It is available on smartphones, and you can use it to access your Wells Fargo Online account.

To add your mortgage account to the Wells Fargo Mobile app, you must first enrol in Wells Fargo Online. You can do this by completing a brief, one-time enrolment process. You will need to wait until your account information is available in the system, which is typically four to seven business days after your transfer date. You can refer to your welcome letter to see when your account information will be available online.

Once enrolled, you can manage your mortgage account online. You can schedule one-time and recurring payments, and set up automatic, electronic withdrawals. You can also use the app to make same-day payments to your mortgage account.

The app also provides a personalised mortgage dashboard, which gives you a clear snapshot of your mortgage and where you stand, all in one place. You can use the dashboard to get a real-time view of your escrow balance, your home's estimated value, and an amortization schedule. You can also set goals to own your home sooner or to manage your home's equity.

Frequently asked questions