Fidelity Investments: Bbb Accredited And Why It Matters

Fidelity Investments is a financial services company that provides mutual funds, brokerage services, retirement plans, and other financial products to individuals and institutions. With 78-79 years in business and 81 locations, the company has a significant presence in the industry. However, it is important to note that Fidelity Investments is not currently accredited by the Better Business Bureau (BBB). This means that the BBB has not evaluated the company's trustworthiness and it has not passed the BBB's vetting process. While accreditation is not mandatory, it is a valuable indicator of a company's commitment to ethical business practices.

Fidelity Investments is not BBB accredited

Fidelity Investments is a financial services business that provides mutual funds, brokerage services, retirement plans, asset management accounts, money market funds, and tax-exempt investments. The company has 81 locations across the United States and has been in business for 78 or 79 years.

BBB ratings are based on the organisation's opinion of the business's interactions with its customers. BBB ratings are not influenced by customer reviews but are based on complaints, the company's size, and the volume of transactions. BBB ratings may change at any time.

BBB provides a platform for customer reviews and complaints. Customers can file complaints about their experiences with Fidelity Investments, and BBB will guide them through the process.

Fidelity Investments has 81 locations

United States Locations

Alabama

Birmingham

Arizona

• Chandler
• Peoria
• Phoenix
• Scottsdale
• Tucson

Arkansas

Little Rock

California

• Berkeley
• Brea
• Burbank
• Burlingame
• Rancho Cucamonga
• Del Mar
• Dublin
• El Segundo
• Folsom
• Irvine
• LA Century City
• LA Pasadena
• LA South Bay
• Los Gatos
• Marin
• Mission Viejo
• Monterey
• Mountain View
• Newport Beach
• North San Jose
• Palo Alto
• Rancho Bernardo
• Roseville
• Sacramento
• San Diego
• San Francisco
• San Jose
• Santa Barbara
• Santa Monica
• Seal Beach
• Sunnyvale
• Thousand Oaks
• Walnut Creek
• Woodland Hills

Colorado

• Cherry Creek
• Colorado Springs
• Denver Downtown
• Denver North
• Denver South
• Denver West
• Fort Collins

Connecticut

• Fairfield
• Greenwich
• New Haven
• Stamford
• West Hartford

District of Columbia

Washington DC

Delaware

Wilmington

Florida

• Boca Raton
• Clearwater
• Coral Gables
• Fort Lauderdale
• Jacksonville
• Naples
• Orlando
• Palm Beach Gardens
• Ponte Vedra Beach
• Sarasota
• Tampa
• The Villages
• Vero Beach

Georgia

• Alpharetta
• Atlanta Buckhead
• Atlanta Dunwoody

Idaho

Boise

Illinois

• Chicago Gold Coast
• Chicago North LaSalle
• Deer Park
• Evanston
• Geneva
• Highland Park
• Naperville
• Oak Brook
• Orland Park
• Schaumburg

Indiana

• Carmel
• Indianapolis
• South Bend

Kansas

Kansas City

Kentucky

• Louisville
• Lexington

Maine

Portland

Maryland

• Annapolis
• Bethesda
• Columbia
• Rockville
• Towson

Massachusetts

• Boston - Back Bay
• Boston - Congress Street
• Burlington
• Cambridge
• Chestnut Hill
• Danvers
• Framingham
• Hingham
• Littleton
• Shrewsbury
• Westwood

Michigan

• Ann Arbor
• Farmington Hills
• Grand Blanc
• Grand Rapids
• Novi
• Troy

Minnesota

• Minneapolis
• Minnetonka
• Oakdale

Missouri

• Chesterfield
• St. Louis-Ladue

Nevada

• Henderson
• Reno

New Hampshire

• Nashua
• Portsmouth

New Jersey

• Bridgewater
• Manalapan
• Marlton
• Millburn
• Morristown
• Paramus
• Princeton
• Red Bank/Shrewsbury
• Wayne

New Mexico

Albuquerque

New York

• Albany
• Chappaqua
• Garden City
• Lake Grove
• Nanuet
• NYC - Bryant Park
• NYC - Flatiron
• NYC - Lincoln Center
• NYC - Park Ave
• NYC - Upper East Side
• NYC - Upper West Side
• NYC - Wall Street
• Plainview
• Rochester
• Roslyn
• Scarsdale

North Carolina

• Ballantyne
• Cary
• Charlotte
• Durham

Fidelity Investments has 1,154-1,184 complaints closed in the last 3 years

Fidelity Investments is a financial services company that provides mutual funds, brokerage services, retirement plans, asset management accounts, money market funds, and tax-exempt investments. The company has been in business for 78-79 years and has 81 locations.

Fidelity Investments is not BBB accredited and has received a high number of complaints relative to similar businesses. Specifically, the company has closed 1,154-1,184 complaints in the last three years and 404-470 complaints in the last 12 months. While the exact nature of each complaint is not specified, one complaint alleges that a Fidelity representative made an unauthorized transaction, triggering a tax event without the customer's authorization. Another complaint mentions issues with accessing funds after losing a parent.

It is important to consider the company's size and volume of transactions when evaluating these complaints. BBB Business Profiles cover a three-year reporting period and are subject to change.

Fidelity Investments provides mutual funds, brokerage services, and retirement plans

Fidelity Investments is not BBB accredited, but it does provide mutual funds, brokerage services, and retirement plans.

Mutual Funds

Fidelity Investments offers mutual funds, which are a practical and cost-efficient way to build a diversified portfolio of stocks, bonds, or short-term investments. With over 70 years in the business, Fidelity has the tools and experience to help investors build an investment strategy that matches their investing style.

Fidelity's FundsNetwork allows investors to invest in mutual funds from hundreds of fund companies outside of Fidelity, including many with no transaction fees.

Brokerage Services

Fidelity Investments provides brokerage services through The Fidelity Account. This full-featured, low-cost brokerage account offers a wide range of investment choices, including stocks, ETFs, options, mutual funds, bonds and CDs, and precious metals.

The account also provides access to international investing in 25 markets and 16 currencies, extended-hours trading, and cash management tools for quicker access to funds.

Retirement Plans

Fidelity offers various retirement account types, including 401(k)s, 403(b) plans, 457(b) plans, pensions, traditional and Roth IRAs, rollover IRAs, and Roth 401(k)s. Each type of retirement account has different advantages and tax implications, providing flexibility for investors to choose the best option for their needs.

For example, 401(k)s allow investors to set aside a portion of each paycheck into an account, often with the benefit of employer-matching contributions up to a certain percentage. Contributions to 401(k)s are typically made pre-tax, and investors only pay tax when they withdraw from the plan after age 59½, avoiding any tax penalties.

Fidelity also provides resources and guidance to help individuals make sense of the different retirement account options and determine the best plan for their future financial goals.

BBB accreditation requires agreeing to BBB Standards for Trust and passing BBB's vetting process

BBB accreditation is a stamp of approval that can catapult a business toward long-lasting success. However, it is not a governmental agency, and its accreditation is not mandatory for businesses. Businesses need to apply for accreditation and pay a fee to get BBB accredited. The BBB accreditation fees are based on several factors, including the size and region of the business.

The BBB Standards for Trust are eight principles that summarize important elements of creating and maintaining trust in business. The BBB Accreditation Standards are built on these standards. The eight principles are:

• Establish and maintain a positive track record in the marketplace.
• Adhere to established standards of advertising and selling.
• Honestly represent products and services, including clear and adequate disclosures of all material terms.
• Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
• Abide by all written agreements and verbal representations.
• Address marketplace disputes quickly, professionally, and in good faith.
• Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
• Approach all business dealings, marketplace transactions and commitments with integrity.

To be accredited by BBB, a business or organization must affirm that it meets and will abide by these standards. The BBB accreditation process involves providing the BBB with additional details about the business and its practices, including banking and business references, proof of licenses and bonds, evidence of no sanction for ethics violations, and any record of customer complaints.

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