SoFi is a popular investment platform that offers a range of financial services, including lending, banking, and investment opportunities. With its easy-to-use interface and low-fee structure, SoFi has gained a solid reputation among investors, particularly those who are new to intermediate. The platform provides access to financial advisors, fractional shares, and initial public offerings (IPOs). While SoFi has its advantages, it may not be suitable for active investors who require a more sophisticated trading platform and a broader range of investment options. So, should you use SoFi to invest? Let's explore the pros and cons to help you decide.
What You'll Learn
SoFi's stock performance and potential
SoFi Technologies Inc. (SOFI) is a financial services platform that provides lending and financial products to its members, allowing them to borrow, save, spend, invest, and protect their money. The company operates through three segments: Lending, Technology Platform, and Financial Services.
In terms of stock performance, SoFi has had a volatile year, with its stock price down nearly 30% in 2024. However, it has delivered two quarters with positive net income and is expecting more in the third quarter and full year. The company's revenue for 2023 was $2.07 billion, an increase of 36.11% from the previous year, while losses decreased by 5.45%.
SoFi's stock has surged 100.8% since August, outperforming the S&P 500's 6.1% increase. This strong performance is attributed to SoFi's diversification into fee-based revenue streams and its ability to cross-sell products and services to its members. The company's financial services segment, which includes investing, is expected to increase by 75% in 2024.
Despite SoFi's strong performance, some investors remain sceptical due to the company's guidance and the crowded fintech space, with competitors like Plaid, Stripe, and Chime gaining popularity. However, SoFi's management has raised its guidance for revenue and profits for the full year 2024, indicating that the company is on a positive trajectory.
In terms of stock potential, SoFi's stock might be undervalued at its current price. The company's shift into new services is picking up the slack from a slowdown in lending, and its revenue is expected to continue growing. SoFi's stock is trading at a discount compared to its peers, and its price-to-sales ratio of 3.0 indicates that it is valued lower than its competitors.
Overall, SoFi's stock has had a volatile year, but its strong financial performance, diversification strategy, and expected revenue growth indicate that it has the potential for a positive long-term outlook. However, investors should carefully consider the risks associated with the competitive fintech industry and make investment decisions based on their own research and risk appetite.
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SoFi's financial services and revenue growth
SoFi, short for Social Finance, is an all-digital financial services app that offers lending, banking, and other services. It was founded in 2011 by Stanford business school students with the goal of helping young adults with their educational debt. Since then, it has expanded its services to include SoFi Invest, SoFi Money, and SoFi Loans.
SoFi Invest is the investing division of SoFi and includes active and managed investing. Members can buy and sell stocks, ETFs, fractional shares, and IPOs. SoFi Invest is a good platform for new to intermediate investors who want guidance from financial advisors. It offers commission-free trading on stocks and ETFs, and there are no account minimums or management fees.
SoFi Money is an interest-earning cash management account without monthly fees.
SoFi's financial services have been experiencing steady revenue and profit growth in a heated fintech atmosphere. Its revenue is expected to increase by about 15% in the second quarter and 16% for the full year. The financial services segment is the fastest-growing segment and is expected to increase by 75% year over year in 2024.
SoFi's revenue growth can be attributed to its ability to cross-sell products and services on its app, as well as its popularity among younger demographics such as millennials and Gen Z. In the first quarter of 2024, SoFi added over 620,000 new members to its platform, an increase of 44% year over year.
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SoFi's investment options and fees
SoFi's investment options are varied, with something for both active and passive investors. It offers access to stocks, ETFs, and fractional shares, as well as more hands-on options like IPOs, commodities, and options. SoFi also provides a robo-advisor service, which offers instant portfolio diversification through pre-curated ETF and mutual fund portfolios.
SoFi's robo-advisor has a $50 minimum and a 0.25% annual advisory fee. The robo-advisor has three portfolio themes: Classic, Classic with Alternatives, and Sustainable. The first is a balanced mix of stock and bond ETFs; the second adds alternative assets like real estate; and the third focuses on companies with strong environmental, social, and governance practices.
SoFi's fees are generally low, with no account minimums or management fees, and commission-free stock and ETF investing. However, there is a $2,000 minimum requirement to unlock margin trading and an 11% annual interest rate on margin loans. There is also a $100 fee for outgoing wire transfers.
SoFi's robo-advisor now charges a 0.25% management fee, whereas previously there was no fee. The expense ratios for the portfolios also vary depending on the theme and risk level, ranging from 0.05% to 0.51%.
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SoFi's suitability for beginner investors
SoFi is a good platform for beginner investors who want guidance from financial advisors. It offers a range of low-cost investment options, including stocks, ETFs, and fractional shares, all of which are commission-free. SoFi also provides access to financial advisors for all users, as well as educational resources and an easy-to-use platform, making it a good choice for those new to investing.
However, SoFi may not be suitable for more advanced investors as it lacks some of the features and investment options offered by larger brokerage firms. For example, SoFi does not offer trading in mutual funds, options, futures, currencies, or international stocks. Additionally, its research and analysis tools are limited, which may be important for more experienced investors.
SoFi's robo-advisor service, SoFi Automated Investing, is also a good option for beginners. It offers a range of portfolio options based on risk tolerance and investment objectives, as well as access to financial advisors and career counselors. However, it does charge a 0.25% account management fee, which was introduced in November 2024, and does not offer tax-loss harvesting.
Overall, SoFi's low fees, educational resources, and range of investment options make it a solid choice for beginner investors. However, more advanced investors may find the platform lacking in certain features and investment options.
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SoFi's customer support and reviews
SoFi has a rating of 2.8/5 on WalletHub, with 854 reviews. On Trustpilot, it has 8,940 reviews and is rated as "Excellent".
Reviews for SoFi are mixed. Some customers praise the company for its easy-to-use interface, seamless experience, competitive rates, quick funding, and responsive customer support. One reviewer notes that SoFi's mobile-first offering has resonated well with younger demographics such as millennials and Gen Z.
On the other hand, some reviewers have criticised SoFi for its customer service, with some describing it as the "worst customer service ever". Other negative reviews mention issues with the app, including bugs and a lack of features. There are also complaints about the company's handling of disputed transactions and issues with direct deposits.
One reviewer notes that SoFi is not BBB-accredited but does have an A+ rating from the Better Business Bureau.
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