Fidelity Investments: Debit Card Offering And Benefits

Fidelity Investments offers a debit card that can be used for purchases anywhere that Visa is accepted and for withdrawing cash at ATMs worldwide. The card is available for youth accounts and non-retirement brokerage and cash management accounts with individual, joint tenant, and trust registrations. There is no annual fee for the card, and it offers ATM fee reimbursement for Cash Management Account, Youth Account, and Fidelity Account owners. The card also has security features such as transaction alerts, contactless technology, and the ability to lock and unlock the card to prevent unauthorized use.

Fidelity Debit Card features

The Fidelity Debit Card is a free, secure, and convenient way to make purchases and access cash through ATMs worldwide. Here are some key features of the Fidelity Debit Card:

Worldwide Acceptance

The card is accepted anywhere that Visa is accepted, which includes over a million ATMs worldwide. You can make purchases or withdraw cash wherever you see the Visa, Plus, or Star logos.

No Foreign Transaction Fees

Fidelity does not charge any foreign transaction fees when you use your Fidelity Debit Card internationally. However, if you choose to pay for a foreign transaction in US dollars, the transaction may be processed at a different rate than the market exchange rate.

Digital Wallets

You can connect your Fidelity Debit Card with digital wallets such as Apple Pay, Google Pay, and Samsung Pay. This allows you to make secure and convenient payments using your mobile device, without the need to carry a physical card.

Fraud Protection

The card offers advanced fraud protection through fraud text alerts. You will automatically receive notifications through your cell phone if any highly suspicious activity is detected on your debit card, allowing you to verify the transaction. Additionally, the card utilizes contactless and chip technology, making it extremely difficult to counterfeit or copy.

Transaction Alerts and Management

You can sign up for real-time transaction alerts to stay on top of your debit card activity. You can also manage your card easily through the Fidelity Mobile app or online. This includes activating your card, managing your PIN, locking or unlocking your card to prevent unauthorized use, and replacing a lost, stolen, or damaged card.

Travel Notifications

You can set up travel notifications to reduce the likelihood of your card being declined when travelling. You can manage these notifications through the Fidelity Mobile app or online, providing your travel plans up to 90 days in advance.

Extended Benefits

The Fidelity Debit Card also offers extended benefits such as worldwide travel accident insurance, auto rental collision damage waiver, and extended warranty services for the first 90 days from the date of purchase.

The Fidelity Debit Card provides its users with a secure, convenient, and flexible way to manage their finances, both domestically and internationally.

Fidelity Debit Card eligibility

Fidelity offers a debit card that can be used for purchases anywhere Visa is accepted and to withdraw cash at ATMs worldwide. The card is available for youth accounts and non-retirement brokerage and cash management accounts with individual, joint tenant, and trust registrations.

Retirement, business, corporate, and Fidelity-managed account registrations are not eligible for the card. Cards cannot be issued on accounts with a foreign or military address or in the name of a power of attorney.

The card is issued by PNC Bank, N.A., or Leader Bank, N.A., and the debit card program is administered by BNY Mellon Investment Servicing Trust Company.

• No annual fee.
• No foreign transaction fees.
• Worldwide ATM access.
• Integration with Apple Pay and Google Pay.
• Fraud text alerts.
• Travel and emergency assistance.
• Worldwide travel accident insurance.
• Auto rental collision damage waiver.
• Extended warranty services for the first 90 days from the date of purchase.

To request a new debit card, you can use the Fidelity Mobile app or navigate to the "Manage debit cards" page and click "Order card." You can expect to receive your card within 7 to 10 days.

Fidelity Debit Card management

Fidelity does offer a debit card, the Fidelity® Debit Card, which is an ATM/debit card that charges no annual fee. The card can be used for any purchases where Visa is accepted and to withdraw cash at ATMs worldwide wherever you see the Visa, Plus®, or Star® logos.

Ordering a Card

You can order a card in your Fidelity Mobile® app or by navigating to Manage debit cards and clicking Order Card. Cards are limited to one per registered account owner and typically arrive within 7-10 days.

Activating a Card

You can activate your card in the Fidelity Mobile® app or by navigating to Manage debit cards and clicking the Activate Card button. You will need the 3-digit security code located on the back of your card to activate.

Adding to Digital Wallets

You can add your card to your digital wallet in the Fidelity Mobile® app or by navigating to Manage debit cards and clicking the Add to Wallet link.

Managing Your PIN

You can manage your PIN in your Fidelity Mobile® app or by navigating to Manage debit cards and clicking the Manage PIN link. You can change your PIN once a day.

Locking and Unlocking Your Card

You can lock and unlock your card in your Fidelity Mobile® app or by navigating to Manage debit cards and clicking the Lock Card or Unlock Card link.

Travel Notifications

You can manage travel notifications in your Fidelity Mobile® app or by navigating to Manage debit cards and clicking the Manage Travel Notices link. Travel notices can be provided up to 90 days in advance of your travel date.

Closing Your Card

You can close your card in your Fidelity Mobile® app or by navigating to Manage debit cards and clicking the Close Card link. If there are recurring transactions paid with the card, you must provide updated payment information to the merchant(s) before closing the card. Once closed, you should destroy the card by cutting across the magnetic stripe and chip.

Reissued Cards

Fidelity began sending out free, upgraded replacement cards to Cash Management Account, Fidelity Account, and Youth Account customers in September 2024. The new cards have the same security and benefits as the previous cards, but without foreign transaction fees. All reissues should be completed by March 2025.

Fidelity Debit Card security

The Fidelity Debit Card comes with multiple security features to protect your information and give you peace of mind. Here are some of the key security measures:

24/7 Account Monitoring

Fidelity and Visa work together to help prevent fraud and cover you in cases of unauthorized purchases. They monitor your account activity and notify you if any suspicious activity is detected. This includes spending patterns that deviate from your usual behaviour.

Zero Fraud Liability

If your card is lost, stolen, or fraudulently used in-store or online, you are protected by Fidelity's Zero Fraud Liability policy. This means you will be reimbursed for 100% of unauthorized purchases made with your card. This policy also covers theft, fire damage, vandalism, water, or weather damage of eligible purchases for 90 days after the purchase. The maximum benefit is $500 per claim and $50,000 per cardholder.

Fraud Alerts

You can sign up for fraud alerts to be notified via text or email if any suspicious or irregular activity is detected on your account. You can also receive alerts for specific types of activity, such as transaction processed, transaction declined, security question/answer change, or user ID locked/changed.

Card Lock

You can temporarily lock your card if you misplace it or want extra protection from unauthorized use. This will prevent any spending transactions, including online or mobile purchases made through a digital wallet. Regular automatic transactions, returns, and credit adjustments will still be allowed. You can lock and unlock your card as needed at no additional cost.

Digital Wallet

You can add your Fidelity Debit Card to a digital wallet on your smartphone or smartwatch, which provides a safe, convenient, and easy way to pay. Your card information is encrypted and can only be accessed via password or biometric authentication, such as a fingerprint or facial recognition. In case your card information is lost or stolen, you can immediately lock your digital wallet remotely and reissue a new card to your device.

Password Protection

Using strong passwords and changing them frequently is crucial for protecting your personal information. Create passwords with a combination of letters, numbers, and symbols, ensuring they are unique to your online banking and not easily guessed. Avoid carrying passwords in your wallet or purse, and never share them electronically or over the phone.

Device Security

As smartphones often contain sensitive information, it's important to secure your device. Use a strong password or biometric lock, such as a fingerprint or facial recognition, to protect access. Always lock your phone when not in use and set it to automatically lock after a period of inactivity. Consider setting your phone to erase all data after a certain number of failed password attempts.

Email and Text Security

Be cautious when checking emails and text messages. Do not click on links or share personal information unless you trust the source. Be suspicious of unsolicited messages and never respond with confidential details. Fidelity will never send you an email requesting sensitive information. Instead, forward any suspicious emails to [email protected].

Report Lost or Stolen Cards

If your card is lost or stolen, report it immediately through the Fidelity Mobile app or by calling Fidelity Debit Card Services using the number on the back of your card.

Protect Yourself from Identity Theft

Be wary of unsolicited calls, emails, or texts attempting to bait you into revealing personal information. Scammers may already have some of your details to make their requests seem legitimate. Always defer to official communication channels, such as the customer service number on your card. Regularly update your passwords and be cautious when sharing personal details online, as this information can be used for identity theft.

Fidelity Debit Card transactions

Fidelity Investments offers a debit card with several features and benefits. The card is available to youth accounts and non-retirement brokerage and cash management accounts with individual, joint tenant, and trust registrations. It is not available for retirement, business, corporate, or Fidelity-managed accounts.

The card has no annual fee and can be used for purchases anywhere Visa is accepted. It also allows for cash withdrawals at ATMs worldwide with the Visa, Plus, or Star logos. There are no foreign transaction fees, though if you choose to pay for a foreign transaction in US dollars, the transaction may be processed at a different rate than the market exchange rate.

Fidelity reimburses ATM fees for its Cash Management Accounts (CMA) and eligible Brokerage accounts. This includes all ATM fees charged by other institutions while using the Fidelity Debit Card linked to a CMA or eligible Brokerage account at any ATM displaying the Visa, Plus, or Star logos. The reimbursement will be credited to your account on the same day the ATM fee is debited.

The card also offers security features such as transaction alerts, contactless technology, the ability to lock and unlock the card, and fraud text alerts. You can also connect the card to your digital wallet, such as Apple Pay or Google Pay, for added convenience and security.

To request a new Fidelity Debit Card, you can order it through the Fidelity Mobile app or by navigating to the "Manage debit cards" page on the website. Cards typically arrive within 7 to 10 days, and you can activate the card through the Fidelity Mobile app or the "Manage debit cards" page.

Overall, the Fidelity Debit Card offers a range of features and benefits that make it a convenient and secure option for accessing and managing your money.

Frequently asked questions