Fidelity Investments: Are Branches Open On Saturdays?

Fidelity Investments is a financial planning and investment service with locations across the United States. They offer a range of services, including brokerage services, mutual funds, and retirement planning. Their operating hours vary depending on the location and type of service, but generally, their offices are open during standard business hours from Monday to Friday, with some locations offering appointments on Saturdays. Their customer service team is available 24/7 via phone, live chat, and social media channels.

Fidelity's Saturday operating hours

Customer Service Hours:

Fidelity's customer service team is available on Saturdays from 9 am to 4 pm ET. You can connect with them via live chat or by calling their toll-free number, 1-800-FIDELITY (343-3548).

Branch Hours:

Fidelity has numerous branches across the United States, and their hours can vary. Some branches are open on Saturdays, while others are closed. For example, the branch in New York City's Lincoln Center is open Monday to Friday from 8:30 am to 5:00 pm, while the branch in Upper East Side, New York, is also open from Monday to Friday, but with different hours, 8:30 am to 5:00 pm.

Therefore, it is always recommended to check the hours of your specific local branch before planning a visit. You can find the hours and contact information for your nearest branch on the Fidelity website or by searching for your branch online.

Trading Hours:

Fidelity offers extended trading hours, allowing customers to place brokerage orders when the markets are open or closed. However, orders placed when the markets are closed are subject to market conditions when the markets reopen.

The pre-market session for placing orders is from 7:00 am to 9:28 am ET, while the after-hours session is from 4:00 pm to 8:00 pm ET. It's important to note that short sale orders for the pre-market are only permitted between 8:00 am and 9:28 am ET.

Virtual Assistant:

Fidelity also offers a Virtual Assistant service that is available 24/7 to help with your requests. This service can be accessed through their website or mobile app.

In summary, while Fidelity's Saturday operating hours vary depending on the type of service and location, their customer service team is available via chat and phone during the aforementioned hours, and their trading services are accessible outside of regular market hours. Branch hours vary, so it's best to check the hours of your specific branch before planning a visit.

24/7 customer service

Fidelity Investments offers 24/7 customer service through its Virtual Assistant, which is an automated natural language search engine designed to help users with their requests around the clock. The Virtual Assistant can be accessed via the Fidelity website.

In addition to the Virtual Assistant, Fidelity also provides 24/7 customer support over the phone. Customers can call 1-800-FIDELITY (343-3548) to speak to a representative. This phone line is available during and outside of regular business hours, and wait times can be avoided by calling outside of market hours (Monday to Friday, 9:30 am to 4:00 pm ET).

Fidelity also offers live chat support with its team, which is available Monday to Friday from 8 am to 10 pm ET, and on weekends from 9 am to 4 pm ET. This service allows customers to get specialized support for their accounts or technical issues.

For those with a dedicated Fidelity advisor, appointments can be scheduled for financial planning. These appointments are available by request and are usually held during regular business hours, Monday to Friday, 8:30 am to 5:00 pm.

Fidelity's customer service extends beyond its virtual and phone support. The company also has a presence on various social media platforms, including Reddit, Facebook, Twitter, Instagram, Discord, and YouTube. Customers can get their questions answered or connect with Fidelity associates directly through these social media channels.

Furthermore, Fidelity has numerous physical branch locations across the United States, including in New York, California, Florida, Illinois, Texas, and many other states. These branch locations typically operate from Monday to Friday, 8:30 am to 5:00 pm, and appointments can be scheduled for financial planning and investment discussions.

While Fidelity offers 24/7 customer service through its Virtual Assistant and phone support, its live chat and in-person services are limited to specific hours and days. However, the company provides a range of options to ensure that customers can get the assistance they need at their convenience.

Extended hours trading

Fidelity offers extended hours trading, allowing customers to trade certain stocks before and after the standard market hours. This means that you can place brokerage orders when the markets are open or closed, although orders placed when the markets are closed are subject to market conditions when the markets reopen.

The premarket session for extended hours trading runs from 7:00 a.m. to 9:28 a.m. ET, with short sale orders permitted between 8:00 a.m. and 9:28 a.m. ET. The after-hours session runs from 4:00 p.m. to 8:00 p.m. ET.

It's important to note that orders placed during extended hours trading sessions are only valid for that particular premarket or after-hours trading session. Any equity requirement necessary for trade approval will be based on the most recent closing price of the security you intend to buy or sell. Due to fluctuating conditions, the ultimate execution price may differ from the most recent closing price.

Fidelity accepts limit orders in the extended-hours trading sessions; all other order types are ineligible. Good 'til canceled (GTC) orders are not available for extended-hours trading. Orders placed during the premarket or after-hours sessions that are not filled by the end of the session are automatically canceled unless trading is halted. You must re-enter these orders during standard market hours if you still wish to execute the trades.

Trading during extended hours may carry greater risks than trading during standard market hours. It is recommended that you review and understand these risks before engaging in extended-hours trading. These risks include:

• Liquidity: Reduced liquidity during extended-hours trading may prevent your orders from being executed, or you may experience less favorable prices compared to standard market hours.
• Price volatility and spreads: There may be higher price volatility and spreads during premarket and after-hours trading, which can affect order execution and pricing.
• Access to other markets and market information: Not all market centers are connected during extended-hours sessions, and access to quotes and trading information may be limited. Participants may also be placing orders based on news or developments outside standard market hours, affecting security prices.
• Price variance from standard market hours: Execution prices in extended hours may differ from pricing during standard daytime trading sessions.
• Time and price priority of orders: Orders in extended-hours sessions are handled in a price/time priority manner, with orders prioritized by price and then by entry time. There is no Reg NMS trade-through protection, so price/time priority is set by each market center.
• Communication delays: High order volume or system problems may cause delays or failures in communication, impacting access to current information and order execution.

Mutual funds and mutual fund investing

Mutual funds are a practical and cost-efficient way to build a diversified portfolio of stocks, bonds, or short-term investments. They are investment vehicles that pool money from multiple investors to purchase a diversified portfolio of stocks, bonds, or other securities. This allows individual investors to gain exposure to a professionally-managed portfolio and potentially benefit from economies of scale while spreading risk across multiple investments.

There are many types of mutual funds, with most falling into four main categories: stock, money market, bond, and target-date funds. Each mutual fund has a different investment objective, with some investing in a particular product, such as stocks or bonds, and others focusing on a specific industry, region, or replicating a market index.

Mutual funds offer several advantages, including diversification, professional management, and economies of scale. They are also highly liquid investments, allowing investors to buy and sell shares daily based on the net asset value (NAV) of their shares. However, mutual funds come with fees and expenses, including annual fees, expense ratios, or commissions, which will impact overall returns.

When investing in mutual funds, it is essential to understand the fees involved, as these costs will significantly affect investment returns over time. Some common mutual fund fees include expense ratios, sales charges or loads, redemption fees, and account fees.

Overall, mutual funds provide investors with a versatile and accessible way to diversify their portfolios and benefit from professional management. However, it is crucial to carefully consider the fees and risks associated with these investments.

Brokerage services

Fidelity Investments offers brokerage services through its company, Fidelity Brokerage Services LLC (FBS). FBS is a registered broker-dealer and member of the NYSE and SIPC.

Fidelity's brokerage services include support for securities trading and related custody services. Customers can place brokerage orders when markets are open or closed, although orders placed when markets are closed are subject to market conditions when they reopen. This means that the execution price may differ from the most recent closing price.

Fidelity also offers extended-hours trading, allowing customers to trade certain stocks before and after standard market hours. The pre-market session is from 7:00 a.m. to 9:28 a.m. ET, and the after-hours session is from 4:00 p.m. to 8:00 p.m. ET. During these sessions, customers can place limit orders, but other order types are not eligible for trading.

When placing orders, customers can preview their order before submission and make any necessary changes or cancellations. Once an order is placed, an order confirmation screen will be displayed, and a trade confirmation will be sent via email. Customers can also view their order status online and set up alerts for execution notifications.

Fidelity provides a Virtual Assistant that is available 24/7 to help customers with their requests. Live chat and phone support are also available during specific operating hours.

Frequently asked questions